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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 21-30 of 645 reviews
Jan 4, 2024
Bee jay
5 out of 5 stars review

Verified Purchase

Firm mattress

Mattress is firm and comfortable!

Helpful?6BA7ZWSX7U2R5993283203
Apr 19, 2024
Mark
3 out of 5 stars review

Verified Purchase

Comfortable, but expensive so I hope it lasts.

It is comfy and soft, but the twin is on the narrow side. Also, expensive.

Helpful?6BA7ZWSX7U2R5993283203
May 22, 2024
Rebecca
5 out of 5 stars review

Verified Purchase

Perfect

Love this mattress. Neither hard nor too soft it’s perfect

Helpful?6BA7ZWSX7U2R5993283203
May 5, 2024
Annie
5 out of 5 stars review

Verified Purchase

Comfortable Mattress!

A VERY comfortable mattress! I am VERY pleased with my purchase, including the purchase price.

Helpful?6BA7ZWSX7U2R5993283203
Aug 5, 2024
Mom of three
4 out of 5 stars review

Verified Purchase

Good mattress

Bought for my college age son. He said the mattress was too firm and he needed a topper for it.

Helpful?6BA7ZWSX7U2R5993283203
Jan 12, 2025
Robin
1 out of 5 stars review

Verified Purchase

Credit card charge never refunded.

Never received product, yet my credit card was never refunded.

Helpful?6BA7ZWSX7U2R5993283203
reply from Serta Team

Hi there we are sorry to hear about your issues receiving your order. For status updates on your order please reach out to Sam’s Club, who offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

May 13, 2024
SrslySams
5 out of 5 stars review

Verified Purchase

So comfortable

Bought the twin for my son but am seriously considering buying the queen for myself.

Helpful?6BA7ZWSX7U2R5993283203
Jun 30, 2024
Beth
5 out of 5 stars review

Verified Purchase

Mattress

Very comfortable and well made

Helpful?6BA7ZWSX7U2R5993283203
Mar 5, 2024
Betty K
5 out of 5 stars review

Verified Purchase

Good product, good price! Easy purchase.

Very pleased with the mattress. Great value for great product.

Helpful?6BA7ZWSX7U2R5993283203
Jan 2, 2024
John
4 out of 5 stars review

Verified Purchase

Great mattress for price.

Nice feeling mattress. Medium softness

Helpful?6BA7ZWSX7U2R5993283203