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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 691-700 of 1,065 reviews
Dec 5, 2024
DeeBossWoman
1 out of 5 stars review

Waste of money. Jammed after two uses.

What a waste of $$. I bought the starter pack along with refills for both the wood floor and regular floor. I used the power mop two maybe three times and now when I press the button, I hear the motor but nothing comes out. Of course I already threw away my receipt so I'm just out!! Not happy at all!! DO NOT WASTE YOUR HARD EARNED MONEY!!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks for sharing your experience with your recently purchased Swiffer PowerMop. Please know, our Quality Team consistently reviews and checks our PowerMops throughout the manufacturing process, ensuring they'll perform as we all expect. It's possible your batteries need to be changed or you have a clog inside the housing. We're confident we can help you get back up and Swiffering, and hope you'll give us a call for more help. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Jul 22, 2025
JBoss
2 out of 5 stars review

Mop pad won't stay on.

My NEW Swiffer Power Mop head does NOT look like the one in the video! IF it was the same perhaps the pads would actually adhere to the mop. I have had issues with my wet jet mop heads adhering & now they won't stay on my brand new power mop. I will be returning the power mop!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 31, 2023
Bpat
5 out of 5 stars review

Great mop!

[This review was collected as part of a promotion.] We just got this new power mop and we are so impressed. It came with a solution, extra cleaning pads and a set of batteries. It was easy to put together and we were mopping the floors in no time. We have laminate floors throughout the house. It cleans perfectly and doesn't leave streak marks.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 21, 2024
Nin1027
3 out of 5 stars review

Power stopped working after 2 weeks

I purchased the PowerMop 2 weeks ago and actually love using it but just yesterday the power stopped working. I have swapped out the batteries, cleaned the nozzle, and replaced with a full bottle of cleaner but none of this has helped. It is now useless. Can you help me get a replacement??

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Nin, we're truly sorry to hear about what's going on with your Swiffer PowerMop. Quality has always been at the forefront of everything we do, so we never expect it to stop working. We'd like to ask some trouble-shooting questions, so we can assist you best with this, so when you have a moment to spare, please call us at (800) 742-9220.

Apr 5, 2023
Tomorrows89
5 out of 5 stars review

All in one equals perfect!

[This review was collected as part of a promotion.] I love my Swiffer Mop starter kit! This comes with absolutely everything you need to get started and freshen up your floor space. The mop is easy to put together with simply a snap, and the batteries are included. It comes with a starter cleaner as well as cleansing cloths for the mop head. This little mop has a soft rubberized grip on the handle which makes holding onto it a breeze and it glides flawlessly across your surfaces. This mop does a wonderful job cleaning the entire area and the mop cleansing pads are strong and durable enough to get the toughest spots up. I have purchased one for my rv as well . So easy to use and convenient!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 30, 2025
LexiKat
5 out of 5 stars review

Awesome?

I love the ease of use of my sweeper power mop! Easy to set up/put batteries in then the bottle of cleaning solution and hit the power button and it sprays out the cleaning solution! So easy to use! Cleans better than a regular mop and easier on my back!

Helpful?2JF4S5X9NW4I5991088687
Apr 3, 2023
Tjones
5 out of 5 stars review

Love the Wide Head

[This review was collected as part of a promotion.] I have owned many Swiffer products in the past, but this one is by far my favorite. It is so simple to assemble and provides a much larger mopping head that allows me to cover much more area than with previous models on a single pass.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 3, 2023
Jennie414
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I absolutely love this! It's light and easy to use. Came with one cleaning solution, two AA batteries and two pads. I had a swifter mop a long time ago but honestly wasn't impressed. They have come a long way. Super wide head for great floor coverage. The pads pick everything up with little effort.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Oct 19, 2024
12 fishy
5 out of 5 stars review

this product works great

i have this product and like using it it works great

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 4, 2024
Carol1980
1 out of 5 stars review

Doesn't work after 3 months

I bought it about 3 months ago and now where the liquid comes out it doesn't work

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to learn of your recent experience with the Swiffer PowerMop. What you've described isn't something we'd expect, especially since our products go through so much quality testing to ensure perfect condition and function. That being said, we're here to help and have a couple tips to share. If you cannot hear the motor of the device when using it, make sure that it has new batteries and that they're inserted the correct way. If you can hear the motor but it still isn't spraying, the nozzles could be clogged. Brushing them gently might help them to start spraying. We'd like to learn more about your experience and try to make things right. Please give our team a call at (800) 742-9220.