Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,460 ratings1,107 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (98)
  5. 1 star19% (282)

Member photos

  • +561 images
Sort by |
Showing 61-70 of 1,107 reviews
Sep 1, 2026
Reviewer name: Mama suze
1 out of 5 stars
1 out of 5 stars review

A waste of my money

The swiffer pad that has all the little fingers once they get wet they go flat. They don't clean in between tile floors on the grout. They just smear your dirt all over your floor…. I threw mine in the trash, hated it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 7, 2026
Reviewer name: AnnaB
5 out of 5 stars
5 out of 5 stars review

Works GREAT!

[This review was collected as part of a promotion.] With kids & pets I was skeptical.. this little mop is lightweight, cleans my floors with ease.. even my kids can use it! I love the pads, they get all the dirt and spills up quickly & easily leaving my rooms smelling amazing and looking shiny.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 6, 2026
Reviewer name: CarrieF
5 out of 5 stars
5 out of 5 stars review

Love love love

[This review was collected as part of a promotion.] There was some user error when assembling but otherwise I'm in love with this mop. I dropped the liquid twice in the process so highly durable. Stores easily, and can be broken down if needed. Such a game changer!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 27, 2026
Reviewer name: Shay25
1 out of 5 stars
1 out of 5 stars review

This product need more work on it

Bought it a month ago worked great, went to change the cleaning solution, batteries died changed then and nothing. Would not work. Did nothing different from that the instructions told me. Broke before I could really know what it could do. I had my reservations on this product and was right. Going back to the old mop and bucket, no let downs with this

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 11, 2026
Reviewer name: BASS
1 out of 5 stars
1 out of 5 stars review

Wasted my money

Used the mop twice and on the 3rd time I had no power. Changed batteries and did all the troubleshooting stuff and still nothing. I wasted my money buying this. Also purchased extra pads and solution and unless I take a chance a new mop I have a bunch of useless products.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hi! We are so sorry to hear about your frustrating experience with the Swiffer PowerMop Multi-Surface Kit. It sounds absolutely disheartening that your mop stopped working after only two uses, and that despite troubleshooting and changing batteries, it still has no power. This is certainly not the reliable experience we want you to have, and we deeply appreciate you bringing this significant issue to our attention. Please be assured that our products go through many quality checks to ensure they reach you and perform in perfect condition. We are also truly sorry that the troubleshooting steps did not resolve the issue, and we would love to further help you with this situation. Please contact us at 1-800-742-9220, and our team will be more than happy to take your insights and assist you. We wish you the best!

Aug 16, 2026
Reviewer name: HopeM
5 out of 5 stars
5 out of 5 stars review

Good mop

[This review was collected as part of a promotion.] I have used basically every swiffer product under the sun, and I have always loved them, so I was incredibly excited to be offered this product. The mop itself is the most aesthetically pleasing by far, and the new cleaning pads are much thicker and more durable for a thorough clean. The mop itself was slightly challenging to put together, as the cord was hanging out quite a bit from the mop handle and did not want to fit inside. Besides that, I am satisfied with this product and my hardwood floors are looking shiny and clean.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 22, 2026
Reviewer name: DamaraP
2 out of 5 stars
2 out of 5 stars review

Don't waste your money

I actually hate this mop. I've bought it twice and both times I was so disappointed. The refill pads don't fit well on the actual mop, they are too long and tend to flip around when mopping vigorously. The refills are too expensive and don't last long enough and with my first one the handle wouldn't stop separating into two pieces. Not a fan. Won't buy again.

Review from influenster.com
Helpful?2JF4S5X9NW4I5991088687
Aug 10, 2026
Reviewer name: sadKM
2 out of 5 stars
2 out of 5 stars review

Good when it works...just doesn't work long

I loved the power mop as it came highly recommended by my mom. We have two small dogs so we used it daily. The issue is it stopped working. I changed batteries and solution. I tired trouble shooting tips and old girl quit without a notice. I hate to go buy another one already because I've only had this one for a few months. I wish they last longer. I guess my mom's last because she doesn't use hers as much as I use mine.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 11, 2026
Reviewer name: Lin79
3 out of 5 stars
3 out of 5 stars review

inadequate. Good but not great

We love the power mop but the cleaning solution does not clean as well as 409 even after power mopping the kitchen linoleum floor twice. For example, I can get a section of the floor totally clean after the two mopping's with light rubbing using a paper towel and 409. I wish I could open up the cleaning fluid dispenser bottle and refill with 409.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hi! We're so sorry to hear that you found the Swiffer PowerMop Solution in Lavender to be inadequate for cleaning your kitchen linoleum floor, even after mopping twice. This is certainly not the cleaning performance we want you to experience, and we appreciate you bringing it to our attention. Please be assured that our products go through many quality checks to ensure they reach you and perform in perfect condition. We would really like to know more about your experience and the specific cleaning challenges you're facing. Please contact us at 1-800-742-9220, and our team will be more than happy to take your insights and assist you further. We wish you the best!

Jul 8, 2026
Reviewer name: KyeishaB
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] Swiffer PowerMop is my new favorite household essential. Cleans floor with less elbow grease than a traditional mop. Relatively quiet and a great product for the price. We've already added refills to our next grocery order.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687