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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,460 ratings1,107 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (98)
  5. 1 star19% (282)

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Showing 621-630 of 1,107 reviews
Sep 26, 2023
Reviewer name: Metsfan
2 out of 5 stars
2 out of 5 stars review

Bottle lock issue

Had the old wet jet for many years loved it .never any issues . Bought the new one loved it also till I just bought a new bottle of cleaner and it won't lock into place . Tried everything and it won't lock . Have to hold it down, it wastes a lot of cleaner, very inconvenient. What a shame it's a good design .

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for being a part of our Swiffer family for so many years! We never want to leave our fans disappointed, so we're sorry to hear that you've had trouble with your refill bottle. Please give us a call at (800) 742-9220, we'd like to learn a bit more about your device so that we can help get you back to cleaning with confidence.

May 2, 2023
Reviewer name: ResaRe15
5 out of 5 stars
5 out of 5 stars review

Works great!

[This review was collected as part of a promotion.] I received the Swiffer - Swiffer PowerMop Multi-Surface Starter Kit to try and I like it! It's not something you would use as an actual mop but it is perfect for spot mopping areas! I would definitely recommend it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 21, 2024
Reviewer name: Nin1027
3 out of 5 stars
3 out of 5 stars review

Power stopped working after 2 weeks

I purchased the PowerMop 2 weeks ago and actually love using it but just yesterday the power stopped working. I have swapped out the batteries, cleaned the nozzle, and replaced with a full bottle of cleaner but none of this has helped. It is now useless. Can you help me get a replacement??

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Nin, we're truly sorry to hear about what's going on with your Swiffer PowerMop. Quality has always been at the forefront of everything we do, so we never expect it to stop working. We'd like to ask some trouble-shooting questions, so we can assist you best with this, so when you have a moment to spare, please call us at (800) 742-9220.

Nov 4, 2024
Reviewer name: Elaine W
1 out of 5 stars
1 out of 5 stars review

New bottle of cleaner does not click in help

I have purchased 3 times the swiffer power mop. I love it. but when the first bottle empties and I put a new bottle in ..it does not click in at all. This is the 3rd one I've tried. I have exchanged the last 2 because of same issue. Not happy customer 😒

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks, Elaine, for sharing the experience you’ve had with three Swiffer PowerMops. We’re truly sorry to learn you’ve had this problem but glad to be able to help you with it. Because of the hard work of our Quality Team, we’re confident everything with your PowerMop, including its Cleaning Solution bottles, should work as expected. We’re truly sorry to learn about this and want to help. When you first get your PowerMop, there’s a piece of corrugated cardboard positioned underneath the Cleaning Solution bottle that comes with it. Be sure it’s been removed. While you’re looking to see if that cardboard’s gone, check the silicone cap on the bottle. If you see that it’s bulging, unscrew/rotate the purple cap counterclockwise by 180 degrees or half a rotation. After doing that, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. If you don’t see a leak, reinsert the bottle. If you do see a leak, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. Give us an update if this helped. We’re available Mondays through Fridays, from 9 AM to 6 PM, EST. Call us at 1 (800) 214-8734.

Apr 1, 2023
Reviewer name: Angelnpat
5 out of 5 stars
5 out of 5 stars review

Some cool new features!

[This review was collected as part of a promotion.] I'm impressed with the larger mop head size, it covers alot more surface area. The sprayer no longer makes a noise, I'm not sure if I like that yet, I'm just so used to it making that humm when you push the button. I enjoy the slimmed down design of the mop and cleaner. And I always appreciate an all in one, ready to use kit. The fresh scent cleaner smells good and freshens the whole house nicely without being too overpowering. It cleaned pretty nicely, getting all the dirt up but leaving some residue behind. The mop pads were an improvement but not perfect. They gathered dirt pretty well and had some scrub to them but you have to saturate the floors to get them to spread it evenly without leaving stripes of wet and dry. I wish the cloth strips had more movement, I feel like they would do an even better job cleaning if they did. This Swiffer power mop does make a really handy, quick mop and freshen option.

Review from swiffer.com
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Apr 13, 2023
Reviewer name: jjoeyk
5 out of 5 stars
5 out of 5 stars review

Easy to use and it works

[This review was collected as part of a promotion.] I have used the Swiffer PowerMop MultiSurface Starter Kit mop twice now, on my kitchen laminate floor and my wood floor. I love it. It was very easy to put together and go. Squirt squirt and you are cleaning your floors quickly. Love this!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 6, 2023
Reviewer name: Georgetown
5 out of 5 stars
5 out of 5 stars review

My new favorite

[This review was collected as part of a promotion.] This is truthfully my new favorite mop I love the smell I love that it's lightweight I have little dogs and they have a tendency when we've had some rain to bring in a couple of doggy footprints. This resolves it It is lightweight easy quick and it doesn't take up a ton of space I love that you just remove the pad and put on a fresh one it's lovely

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 4, 2023
Reviewer name: Lologal25
5 out of 5 stars
5 out of 5 stars review

Quick clean ups!

[This review was collected as part of a promotion.] I am really loving this Swiffer power mop, it is easy and fun to use and sprays a generous amount of solution that allows me to get my floors very clean. The mop itself is sturdy and I like the textured pads that it uses, they grip more dirt than a regular flat pad.

Review from swiffer.com
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Apr 23, 2023
Reviewer name: Jlh81423
5 out of 5 stars
5 out of 5 stars review

Works great!

[This review was collected as part of a promotion.] My floors are wood, and tile. I have kids and dogs so I mop daily. I love the ease in using this Swiffer powermop. It works so well, pulling up all the dirt and grime in my floors. I have used many other quick mop systems that leave behind dirt, grit or a film on my floors. This works so great trapping even the smallest of debris in it's extremely unique mopping pads. The included cleaning solution smells so fresh and clean, and leaves my floors with a streak free shine. The mop fits under all my furniture and makes it so easy to clean all the hard to reach spaces. The mop sprays out the perfect amount of cleaner and does so in a cross fashion so it gets out right in front of the mop and doesn't spray everywhere. Perfect for day to day quick cleaning that really leaves my floors looking beautiful!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 30, 2025
Reviewer name: clm01
5 out of 5 stars
5 out of 5 stars review

Great Product! Saved my life as a college student!

The Swiffer Power Mop has been a game-changer for me! It's incredibly easy to use and actually makes cleaning feel effortless and even enjoyable. I've noticed that many of the negative reviews come from faulty items, but in my experience, as long as the product is in good condition from the factory, it lasts a long time and is absolutely worth the investment. The convenience of interchangeable mop pads, customizable cleaning solutions, and its ergonomic design make it a must-have for efficient and hassle-free cleaning!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687