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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 571-580 of 1,065 reviews
Sep 2, 2024
Jr17
1 out of 5 stars review

This product what i want but did not work.

i bought this mop and used maybe four times now my mop wont even work. When I push the purple button it does not make any noise or release the cleaner. I even changed the batteries to see if that would help and it did not. I really liked this mop when it worked for the few days it did.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks so much for your review and for letting us know. If you have not done so already, double-check to see if the batteries you inserted are inserted correctly, and ensure they are alkaline as rechargeable and carbon-zinc may be the cause of this. We'd like to see if this helps, so when you're free, please call us at (800) 742-9220.

May 1, 2023
Craftmom23
5 out of 5 stars review

Next Level Swiffer

[This review was collected as part of a promotion.] I have 3 dogs and vacuum AND sweep daily. When I got this swiffer it changed all of that. I take the mop and just walk around the house and watch as it picks up all of the hair. It's AMAZING how much it picks up and keeps it clean.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 3, 2023
mg777
5 out of 5 stars review

Wonderful!

[This review was collected as part of a promotion.] We have three animals in the house along with a teenager so needless to say I do deep mop cleanings on the weekends. Throughout the week, I use my Swiffer PowerMop to clean up small messes and just an overall wipe down. The PowerMop has easy to read directions and the mop is user friendly. I would recommend all Swiffer products!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 31, 2023
Bennie
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I love this mop, and it works amazingly on my tile, hardwoods, and back patio. It picks everything up, and makes mopping an absolute breeze. The solutions that I have are fresh scent and lavender, and they smell amazing when I am all done as well. The whole house smells super clean for days.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 16, 2023
RJR3
4 out of 5 stars review

great mop

[This review was collected as part of a promotion.] The starter kit for this power mop is great. I'm glad swiffer came out with a mop like this. The only issue was that it can be hard to see where the liquid solution is being sprayed at making me double check and sort of guess where to mop at.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 6, 2023
Dayze
5 out of 5 stars review

Clean well

[This review was collected as part of a promotion.] The Swiffer Powermop was super quick and easy to assemble. In no time at all I was mopping. The mop pad easily collected dirt from my lament and tile floors. The cleaning solutions smell great and work wonders.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 8, 2024
Hovito27
1 out of 5 stars review

Missed the mark

Tried 2 sets of batteries and the mop still wouldn't work. Used manually with homemade solution and the product is foe shorter people as I am 6'1" and had to bend over pretty far to use it. The handle should be adjustable for taller users and made more sturdy because it feels flimsy when you apply pressure while cleaning. I can't recommend this product to anyone nor will I be replacing this one.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Jamar, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Apr 25, 2023
Cncn
5 out of 5 stars review

Great mop

[This review was collected as part of a promotion.] I have used other products in the Swiffer line and have loved them. This mop was easy to assemble and comes with everything ypu need to get started. I am so very pleased with my floors after using. It was so easy@

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Nov 4, 2024
Elaine W
1 out of 5 stars review

New bottle of cleaner does not click in help

I have purchased 3 times the swiffer power mop. I love it. but when the first bottle empties and I put a new bottle in ..it does not click in at all. This is the 3rd one I've tried. I have exchanged the last 2 because of same issue. Not happy customer 😒

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks, Elaine, for sharing the experience you’ve had with three Swiffer PowerMops. We’re truly sorry to learn you’ve had this problem but glad to be able to help you with it. Because of the hard work of our Quality Team, we’re confident everything with your PowerMop, including its Cleaning Solution bottles, should work as expected. We’re truly sorry to learn about this and want to help. When you first get your PowerMop, there’s a piece of corrugated cardboard positioned underneath the Cleaning Solution bottle that comes with it. Be sure it’s been removed. While you’re looking to see if that cardboard’s gone, check the silicone cap on the bottle. If you see that it’s bulging, unscrew/rotate the purple cap counterclockwise by 180 degrees or half a rotation. After doing that, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. If you don’t see a leak, reinsert the bottle. If you do see a leak, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. Give us an update if this helped. We’re available Mondays through Fridays, from 9 AM to 6 PM, EST. Call us at 1 (800) 214-8734.

Dec 4, 2023
MzBossLady
1 out of 5 stars review

Not impressed, will be returning

I bought this mistakenly thinking it would continue vibrating while cleaning, but it only vibrates as it's spraying. If you sprayed the entire time while you mopped you would A) waste the overpriced solution and B) have sopping wet floors. I could've bought a normal spray mop for what this thing is worth. Research before buying and make sure it's from a store you can return it to.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this. We'd like to get more information about your experience to help, so when you have time please reach out to us at (800) 742-9220.