Thank you for sharing with u, and being a part of our Bounce family for so long. We put our products through many quality checks to give you the best laundry experience. We'd like the opportunity to learn more about your experience, and would love to have you call us at (800) 526-8623 (9:00AM-6:00PM CST).

Thank you for taking the time to share this. We care about health, and we test our products extensively to ensure they are safe and effective when used as directed. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use. Sometimes, under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. We want to learn more about your experience and share it with our Safety and Quality Assurance Teams. Call our Bounce Team at 1-800-526-8623.

We're sorry this has been your experience, Tommy, since our dryer sheets go through many quality checks to ensure that they reach you in the best possible condition. We'll be sure to share this with our team. It may be helpful to know that although fragrance or perfume isn't added to the product, it'll have a scent due to the natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it shouldn't transfer to your fabrics after use. Sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. We'd be happy to look into this further for you, so please give us a call at (800) 526-8623 when you have a chance.

Thank you for reaching out to us about Bounce. We do still make the Unscented Wrinkle Guard Dryer Sheets. If you are unable to find them at your favorite retailer, we recommend reaching out to the store manager and asking them to order and stock them for you. If you have any questions, or if we can help you further give us a call at (800) 526-8623.

We appreciate you taking the time to share your feedback on our Bounce Free and Gentle Sheets. Our team wants to assure you we thoroughly test all of our ingredients to ensure they are safe for you to use before putting them in a product. This is not an experience we would expect. Safety is our top priority and based on what you shared we recommend discontinuing use of this Product. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at 800) 526-8623