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Customer reviews for LG Single Unit Front Load WashTower with Center Control 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with Center Control 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.7 out of 5 stars
stars233 ratings233 reviews
  1. 5 stars82% (190)
  2. 4 stars10% (24)
  3. 3 stars3% (7)
  4. 2 stars3% (6)
  5. 1 star3% (6)
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Showing 211-220 of 233 reviews
Aug 22, 2022
Steve S Durham
1 out of 5 stars review

Do not buy

We have a brand new washer/dryer combo. It has not been drying since we got it. Called LG then got service. Service didn’t show but called. Ordered a new starter. It was installed over a week after that call. Still doesn’t dry even though the technician says it does.

Review from lg.com
Helpful?1IS1NYA6LTZ65977893925
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Jan 11, 2025
Vacation queen 1960
5 out of 5 stars review

I love everything about my l. G wash tower.

[This review was collected as part of a promotion.] I have liked everything about my l. G wash tower, it performs very well. It's gentle on my clothing, I like this selection of cycles and the delay feature. The dryer works very well for me. However, I do notice sometimes that there are drips of water coming out of the dryer door going down onto the computer. So I clean the dryer door seal and that seems to help. I clean it every time I use it.

Review from lg.com
Helpful?1IS1NYA6LTZ65977893925
reply from LG Digital Team

Thank you so much for sharing your experience with your WKG101HWA Wash Tower! We’re thrilled to hear that it’s performing so well and that you’re loving the gentle care it provides for your clothing, along with the variety of cycle options and the delay feature. We truly appreciate your attention to detail in maintaining the dryer door seal—this ensures optimal performance. If you ever need further assistance or have questions, please don’t hesitate to reach out to us, we're just a private message away throughout our social media platforms @LGUSSupport or @LGUSA on Instagram. Thanks again for being part of the LG family! ^Anthony

Aug 14, 2022
Captain Paul
5 out of 5 stars review

Incredible washer/dryer combo

We bought this combo seeking faster wash and dryer times, remote monitoring and efficiency in water and electric use in drought plagued California. Since March 2022 we have run this combo with delight. The wash cycle is short and the clothes never have issues. They dry cycle is so short and complete that we wonder how we ever endured the unbearably long drying cycles from our old machine. The noise factor is like day and night. It is just a low hum and none of the "vibrations" of old. The energy saving are substantial and doing laundry is no longer a "chore".

Review from lg.com
Helpful?1IS1NYA6LTZ65977893925
Sep 9, 2024
NoPart
1 out of 5 stars review

Replacement part no longer available

The controller failed within 2yrs of purchasing the unit and LG abandoned its customers by discontinuing the part (AGL77376916). I have no choice but to replace the entire tower. Can’t believe they’re still selling this model. I will not buy LG again.

Review from lg.com
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reply from LG Social

Hey there! We understand the importance of having parts available for repairs, and we're happy to inform you that the Panel Assembly control (AGL77376916) has not been discontinued. Although they are currently out of stock, we expect them to be available by 9/17/2024. You can find it here: https://shorturl.at/LrWLb. Your feedback is valued, and if you have any more questions or concerns, feel free to reach out to us on social media at @LGUSSupport. We're here for you and ready to help in any way we can! ~Ivy

Aug 9, 2024
RichGATX
5 out of 5 stars review

Excellent choice for us

We’ve had our new LG Washtower for almost 1 month and we absolutely love this unit! We replaced a stacked washer and dryer (LG) and we really liked the set up. This new unit is integrated, provides even more function than we previously had and does an excellent job of both wash and dry. Were big fans of LG and will continue to be!

Review from lg.com
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Dec 1, 2024
SHLinda
5 out of 5 stars review

LG WashTower is a keeper

I got this new LG WashTower 2 weeks ago and am pleased with its performance so far. I am learning the advantages and disavantages of each of the wash options. The cycles are a bit longer than my previous stacked washer/dryer. The spin cycles really get the loads dryer, shortening the time needed to dry the items. When I first used the washer, it was so quiet that I had to look at to to see if it was running!

Review from lg.com
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reply from LG Digital Care Team

It's always a learning curve that helps make having a great laundry experience worthwhile, right Linda? Be sure to sync your LG washtower with the ThinQ app (https://www.lg.com/us/lg-thinq) so you can enjoy even more features like getting timer notifications whenever your cycles are complete and many more! *Josh

Jun 13, 2021
Kit87
5 out of 5 stars review

Convenience-large capacity

[This review was collected as part of a promotion.] We bought this as a second washer/dryer for a laundry room built off of our bedroom to make it more convenient for me to do laundry rather than going downstairs with clothes and bedding. It has a larger capacity in the washer than most (all?) tower washers. My only complaint (my fault for not thinking of this before purchase) is that I have to bend way down to get the wet items out of the washer. If you have a bad back or knees, this may be an issue for you.

Review from lg.com
Helpful?1IS1NYA6LTZ65977893925
Jun 22, 2021
mdblem2
5 out of 5 stars review

Well put together unit

[This review was collected as part of a promotion.] The LG washtower laundry center is a well thought out and put together unit. LG took their quality stackable washer and dryer and integrated them nicely. This is not two separate washer/dryer and you attach them with an additional kit nor is this an apartment sized unit. This is an integrated washer/dryer(large capacity) with controls in the center, not in two different places. LG put handles on the both sides and on the rear which make it easy to move around. You can separate the washer/dryer by first removing the front control panel (two screws), then remove several screws behind the control panel and then removing the rear handle piece. The washtower stands 75" tall and 27" wide. The Hot, cold and drain hook ups are standard. The dryer comes with the vent to the rear but has the option of a side vent position. The dryer cord access panel is located at the top left of the unit. The washer has a front access panel to clean the pump filter. The washtower can be controled by the touch controls at the center or you can download the LG thinQ app and control the washtower remotely. Using the app gives you greater control and you can tailor the wash or dryer setting to the type of clothes that are in there. Also it will indicate when the cycle will end and can have alerts set to remind you when the ccle has ended. This washtower also has several sensors that will detect your clothes or load size to make washing/drying easier. Both washer/dryer has built in LED lighting and the chimes on the unit are pleasant.

Review from lg.com
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Oct 25, 2022
Bev50
3 out of 5 stars review

Love the washer

The reason I gave it 3 stars is because this model WKG101HVA don’t have turbo wash feature. My last washer from LG had it. When I pick this washer and dryer I assumed it had turbo wash but didn’t know there was different models. Bottom line I love the machine.

Review from lg.com
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reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG washtower. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Nov 28, 2023
Burning in LG dryer
2 out of 5 stars review

[This review was collected as part of a promotion.] I bought this product a month ago, and the dryer is keep having a problem. Some of my clothes got damaged by dryers. It seems like the wall burned the surface of the clothes. The machine is completely new, which means it is definitely mechanical problem. it already has damaged several of clothes..

Review from lg.com
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reply from Customer Care

Hi there. We understand you're having an issue in your dryer, and we'd like to help! Please reach out to our social media team with your phone number and dryer information (model and serial numbers). Our handle on social media is @LGUSSupport. We'd be happy to have a closer look into this so that we can zero in on the root cause of the issue! We look forward to it! ^Chris