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Customer reviews for Thomson 7.5 cu. ft. Top-Freezer Refrigerator for
Thomson 7.5 cu. ft. Top-Freezer Refrigerator
3.9 out of 5 stars
stars
1,238 ratings649 reviews
  1. 5 stars57% (703)
  2. 4 stars15% (184)
  3. 3 stars8% (103)
  4. 2 stars4% (55)
  5. 1 star16% (193)

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Showing 581-590 of 649 reviews
Feb 4, 2023
Reviewer name: Sarah
2 out of 5 stars
2 out of 5 stars review

Stopped working

Bought this 11/2020 and it's on its last leg. I have it on the coldest setting and it's not cold enough in the fridge to put food in. Even the freezer is on the border line of being too warm. I've lost meat due to this issue. Would not recommend!m buying!

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Sarah, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft. Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jun 7, 2020
Reviewer name: OJay
1 out of 5 stars
1 out of 5 stars review

Trash

They say third time's a charm. Well, this is the third fridge I pick up and goes bad in a span of 2 months. The freezer works, but the fridge is always warm. And just like many have mentioned, good luck getting a dent free fridge even when the box is in good shape. What's worse is the warranty plan sold by Sams. You are forced to deal with the manufacture the first year which is a total joke. You have to go through a bunch of hoops to get your fridge service. Oh and don't expect to get a refund on the warranty if you are past 30 days of your purchase.

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Sep 16, 2022
Reviewer name: Diggins
1 out of 5 stars
1 out of 5 stars review

Lasted 2 years

We purchased this at Sam's and after two years it suddenly died. We regret the purchase. If you are planning on purchasing do not lay down to transport as it might help it last longer as these use an oil based coolant. The smaller fridge it replaced had lasted 20 years.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Diggins, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Nov 30, 2019
Reviewer name: Unhappy Shopper
1 out of 5 stars
1 out of 5 stars review

Looks aren't everything

Purchased in the spring and thought it would be a great addition to remodeled basement. Will get cool but NOT COLD. College refrigerator 20 years old works better. Return policy had expired unable to return. Can't believe Sam's is still supporting a poor product

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Feb 20, 2019
Reviewer name: ahoier
5 out of 5 stars
5 out of 5 stars review

Cold fridge, cheap desig

Fridge came shipped securely. in a cardboard box, clearly marked with the Thomson logo and was actually shocked they dropped it on our front door step with nobody home.....luckily we live in a good area. Other than that....2 months later, the produce drawer is junk....now looking for an alternative. Went to dump some apples in the drawer and it cracked.....sure it still holds....but who knows for how long before the crack grows and the drawer splits in half. Other than that....no complaints. If you live in a quiet household, I could understand it being a little nosy....though i will say i don't hear it in the living room or bedroom with the TV on Now to find another crisper bin to replace the cracked one.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello ahoier, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. To purchase a replacement crisper please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 4, 2019
Reviewer name: dashopaholic
4 out of 5 stars
4 out of 5 stars review

Thomson 7.5 cu. ft. Top-Freezer Refrigerator

I bought this during Sam's Special Promotion Day competing with that "A" site's Prime day! So I saved $40 and got free shipping. The first one arrived damaged. But Sam's took care of everything and got a new one sent out and had the damaged one picked up. No hassle for us what so ever! It is a small fridge. At 5' 4 1/2" I'm taller than the fridge! But it holds what I wanted it to hold freeing up my main fridge for food. this one is for all drinks and snacks and fruits or veges that tend to rot when they come into contact with acidic things. So I'm pleased. Will have to see if this brand will stand the test of time. I had not heard of it before. My only disappoint was finding the same fridge on sale at another site for $20 less than I paid and still free shipping! C'est lavie!

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

HI dashopaholic - we are glad you are enjoying your Thomson Refrigerator Freezer.

Aug 16, 2019
Reviewer name: Green
1 out of 5 stars
1 out of 5 stars review

Died within 30 Days!!

We took a chance even after reading the bad reviews and got burned. Purchased this refrigerator for small office. The leveling foot did not work so it was wobbly which we accepted. The cooling unit stopped working, so sad to see our ice cream and ice melt and we had to throw away everything in the refrigerator. Sam's Club handled the return via Fed Ex.

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Jun 25, 2020
Reviewer name: BigJohn89
1 out of 5 stars
1 out of 5 stars review

Do. Not. Buy.

Really wish I would have read reviews before buying this fridge in Sam's club right before the holidays. Sadly, it hasn't even been a year, and the fridge almost completely dead - the only thing working on it is the light to better show me the over $500 in food that is now garbage because I trusted this thing. Would have been better off buying a used fridge from marketplace than this junk.

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May 3, 2020
Reviewer name: Sqeevin
1 out of 5 stars
1 out of 5 stars review

Bought this at the end of last camping season, but never used it until we took it to the campground two weeks ago. The freezer has no problem keeping ice frozen, but the refrigerator doesn't chill at all. I have tried all thermostat settings and nothing changes. Will have to see if it can still be returned.

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Jul 2, 2020
Reviewer name: K Torres
1 out of 5 stars
1 out of 5 stars review

Useless

Freezer works as a fridge. Fridge works as a cabinet. Doesn't work right out of the box without a scratch on it. I will be returning this. I gave it three days to start working. Everything and I had in the freezer and fridge went bad. Freezer is not even cold enough to make Frost.

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