Skip to Main Content
Sams Club
Sams Club
Customer reviews for Thomson Chest Freezer 7 cu. ft. for
Thomson Chest Freezer 7 cu. ft.
4.5 out of 5 stars
stars1,672 ratings755 reviews
  1. 5 stars77% (1,281)
  2. 4 stars13% (212)
  3. 3 stars3% (48)
  4. 2 stars1% (20)
  5. 1 star7% (111)

Member photos

  • +95 images
Sort by |
Showing 611-620 of 755 reviews
Mar 2, 2018
Bruins37
1 out of 5 stars review

Just stops working

Worked great when I first got it. Just stopped working for no reason, not even a year old. not happy.

Helpful?4PS95YE08SBA5846579052
Mar 14, 2022
Liz
1 out of 5 stars review

Lasted only a year

worked great while it worked but i expected a chest freezer to last longer than that. Very disappointed

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Liz, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 4, 2022
Jhon
1 out of 5 stars review

Worst chest freezer

This chest freezer stop working after 2 years. So disappointed. Food inside got wasted. I wish they extend their warranty to atleast 3 years.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Jhon, we appreciate your feedback and would like to apologize for your recent experience with the freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 17, 2020
RICK
1 out of 5 stars review

Died Already

I bought this last year and it has died already. I thought it was the start capacitor and replaced it but I think the compressor is locked up.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Rick, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.0 Cu Ft Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 5, 2021
Eric
1 out of 5 stars review

Stopped cooling after 14 months

Compressor stopped working after 14 months of normal use. Customer service was worthless, awful and rude.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Eric, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 1, 2018
Aaron W
1 out of 5 stars review

Worked well for 5 months

Bought this freezer and I liked everything about it, but 5 months later and the freezer has stopped working!

Helpful?4PS95YE08SBA5846579052
Dec 4, 2022
Jwnn
2 out of 5 stars review

Had just over 2 years and it is already dead lost the freezer full of food right before Christmas not a great way just spend the holidays

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Jwnn, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Aug 12, 2020
Amanda
1 out of 5 stars review

Not even a week old, have to return it

I was so excited when I found one of these in stock at a nearby club last week....it's been impossible to find freezes anywhere. Too bad it's done me no good because it barely works; food isn't freezing. Will be returning this!!

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Amanda , we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.0 Cu Ft Chest Freezer.. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 20, 2023
GK
1 out of 5 stars review

Description WRONG Short by 4"

Check out size on there site it wrong. Returning it as it is 4" shorter than in the description H32.6 W36.9 L 22 Real size H32.5" W32" L21.5" bad business to information customers

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello GK, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer (7 cu ft). We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jul 4, 2022
justme55
2 out of 5 stars review

Disappointed doesn't last long

i bough this freezer not even 1 1/2 ago, it just died. before it did that, it was a great freezer but make sure you buy the warranty because you will use it.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello justme55, we appreciate your feedback and would like to apologize for your recent experience with the 7 cu ft Thomson Chest Freezer . We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.