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Customer reviews for Thomson Chest Freezer 7 cu. ft. for
Thomson Chest Freezer 7 cu. ft.
4.5 out of 5 stars
stars1,672 ratings755 reviews
  1. 5 stars77% (1,281)
  2. 4 stars13% (212)
  3. 3 stars3% (48)
  4. 2 stars1% (20)
  5. 1 star7% (111)

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Showing 1-10 of 755 reviews
Aug 13, 2017
IAMIOWAN
5 out of 5 stars review

Verified Purchase

Super Energy Efficient Smaller Freezer

My wife and I bought this relatively small freezer as we needed more freezer space than we have in our two refrigerators, and to take advantage of reduced price items we want that can be frozen and used when needed. This freezer is a little larger than the smallest ones, and has plenty of room for the two of us (7.1 cubic feet). It is an Energy Star appliance that uses very little electricity. It fit perfectly next to our extra refrigerator in the garage and is running off the same outlet. We recommend this freezer for couples or small families who need extra freezer space.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hi IAMIOWAN - thank you for your comprehensive review of your Thomson Chest Freezer. We are happy to hear that it meets your needs.

Aug 15, 2019
Captaincod
5 out of 5 stars review

Verified Purchase

Affordable, Perfect size

Bought freezer a month ago. It has plenty of room but doesn't take up much space. I let it sit for 24 hours before plugging in and it is working just as it should. It got cold very quickly. I like that it has the power light indicator on the front so you can easily see that it is working. It also has a drain plug in the bottom to make future cleaning easier. The lid seals nicely to the base. The unit is not that heavy and can be lifted by two people without much effort.

Helpful?4PS95YE08SBA5846579052
Sep 9, 2017
DonR
5 out of 5 stars review

Verified Purchase

Works Great!

I've had this for a couple of weeks and it has completely met my expectations. Picked up at my Sam's Club and box was in great shape. Unpacked when I got home, wiped it down and let the freezer sit for 24 hours to ensure all the refrigerants had settled down per the instructions. I set the temperature gauge to 4 and plugged it in. It has kept all of our food and ice perfectly frozen. This is also a great size for us. Highly recommended!!

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello DonR, we are happy to hear that you are pleased with your Thomson Chest Freezer.

Mar 29, 2020
Edd B
5 out of 5 stars review

Verified Purchase

Great Buy for a home freezer

Does the job well. Uses very little electricity. Cooled down quickly so don't overload it up front. Also get an outside reading termometer for the inside temp. Also found cloth bags to store different meats in very helpful.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hi Edd,We really appreciate you taking the time out to share your experience with us on your purchase. Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear that our product was just what you needed.

Aug 15, 2017
ShawShaw
4 out of 5 stars review

Verified Purchase

Getting the job done

Purchased 2 weeks ago. Operating as needed. 7.1 has lots of space inside without taking up a lot of space outside. Gave it 4 stars instead of 5 due to only having 1 floating basket. Price at Sam's was best I had seen for this and in consideration of reviews. Pick up at Sam's was easy too.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hi ShawShaw, we are happy to hear you are pleased with your Thomson Chest Freezer. Additional floating baskets are available for purchase, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 13, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Freezer Failure

We ordered 3 different freezers. The first did not work. The second arrived damaged. The third was found to be damaged before leaving the store the same day of returning freezer #2. Ended up with no freezer. Poor quality and poor handling of the product to the shelf.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello , we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.0 Cu Ft Chest Freezer.. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 28, 2023
Randall Phelps
1 out of 5 stars review

Verified Purchase

Freezer died!

I bought this freezer on 11/30/23 and returned it on 12/27/23. The internal compressor must have been defective from the factory. Anyway….Sam's club refunded me the entire purchase price of the freezer. After providing receipts of the contents, Sam's Club also compensated me for the entire contents of the freezer that was lost due to the freezer failure. I can tell you that Sam's Club Customer Service, both at the corporate level and my local club level, was outstanding! You've made a long time club member want to continue to shop at Sam's for a very long time to come! THANK YOU Sam's Club!!❤️

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Randall Phelps, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Jul 23, 2023
Beverly
1 out of 5 stars review

Verified Purchase

Damaged freezer

Ordered this freezer and extended warranty for my son and daughter in law, who live in St. Louis. It arrived damaged. I called customer service. They sent another one, which was more damaged than the first. The freezers were picked up so they could just go to the local Sam's and purchase one on site, so that damage during shipping would not be a problem. I was supposed to be refunded the cost of the freezer plus extended warranty, but have not received a refund yet. My advice would be to not order this online but rather purchase it from a local store so you can inspect it immediately.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Beverly, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Apr 23, 2018
Jweage
1 out of 5 stars review

Verified Purchase

Pick up in store if possible

Received the first one, had a big ding. Received 2nd and it also has dent in the side of it. 3 weeks later and several phone calls and chats online still trying to get them to pick up the first one.

Helpful?4PS95YE08SBA5846579052
Oct 15, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Disappointed

freezer does not work. Now i have to find someone to help me get it out of the basement to take back to the store. Very disappointed and very inconvenient.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

We appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.