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Customer reviews for Thomson Chest Freezer 7 cu. ft. for
Thomson Chest Freezer 7 cu. ft.
4.5 out of 5 stars
stars1,672 ratings755 reviews
  1. 5 stars77% (1,281)
  2. 4 stars13% (212)
  3. 3 stars3% (48)
  4. 2 stars1% (20)
  5. 1 star7% (111)

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Showing 211-220 of 755 reviews
Jun 23, 2021
Stephanie
3 out of 5 stars review

Verified Purchase

Excellent Freezer But Cosmetically Damaged

This freezer works great! Tons of room on the inside but surprisingly not an overly large, bulky unit. My only issue is when we got it home and unpacked it, there was damage to it. It had been dented on the side however none of the local clubs had any left so we could exchange it.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Stephanie, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jul 12, 2023
METN
1 out of 5 stars review

FREEZER STOPPED AFTER ONE YEAR

Bought this freezer 6/2022. It worked well until this week when it stopped maintaining temperature. I thawed the freezer out , and cleaned all vents, and started over and it still did not properly cool. I lost over $400 of food. Be advised the extended 3 year warranty only covers the freezer, not any spoiled food. I'm extremely frustrated and disappointed with this product, and terrible warranty system.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello METN, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Mar 13, 2021
Estella
4 out of 5 stars review

Verified Purchase

Small chest freezer but ver deep

Love this little chest freezer but not so little. It is very roomy and fulfills my 2 household person needs. One small problem. Wish it came with some baskets. The one basket that that came with the freezer is not enough. It is very deep and very hard to reach bottom items or to find stuff. Freezer baskets will make easy access. I have not been able to find baskets to fit. The 4 star rating is due to the hard to reach items at the bottom or having to take items out to reach the bottom.

Helpful?4PS95YE08SBA5846579052
Jul 6, 2023
Purchase elsewhere
1 out of 5 stars review

Bad Freezer Purchase from Sam's Club

I purchased this as a Mother's Day gift for myself to make more room for my meat. The lights come on & it has a slight sound like a refrigerator would but it does not freeze no get cold. SAVE YOUR MONEY BUY A DIFFERENT BRAND. Customer service has yet to send me another one.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Purchase elsewhere, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 17, 2023
Mark
1 out of 5 stars review

NOT 7.0 CUBIC FEET

Our old 7.0 cubic feet freezer died. We bought this online, but it was 4 inches shorter than the online description and our old freezer. The 7.0 cubic feet sizing would be correct, but it doesn't account for the compressor compartment. Actual size is 6.33 cubic feet. Shrinkflation!

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Mark, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jun 14, 2023
AS
3 out of 5 stars review

Verified Purchase

Convenient size

Came damaged

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello AS, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 9, 2020
unsatisfied customer
1 out of 5 stars review

manufacturer is sketchy

Brought this deep freezer at Sams 3 weeks ago and got the warranty, after 3 weeks notice that the deep freezer only got cold half way from middle to bottom anything above the middle line was defrosted, called warranty company and they informed me that freezer was still under manufactures warranty and it took me a week to finally get them thru to Thompson and another week of emails to get a response they wanted pictures and video which I sent and now, they want me to film me beating up the deep freezer with a bat and cut off the power cord and ripe off all model and label and cut them up, and then after they review the video they will decide if they are going to give me a refund and what type of refund they might give me ( they are not very clear about refund or credit) never mind I have half of a deep freezer full of meat and nowhere to put it and I would have pay to get ride of this deep freezer because if I beat it with a bat, I cannot put it on the curve on trash day because I will get a fine, so now I'm left giving food away to empty this deep freezer and try and get a refund.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello unsatisfied customer, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.0 Cu Ft Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 18, 2022
Mickey
5 out of 5 stars review

Verified Purchase

The perfect freezer at a better-than-perfect price

It works. Got rid of my 45 yr old Kenmore & downsized. There are only two of us now.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hello Mickey, we are happy to hear that you are pleased with your Thomson Chest Freezer.

Jun 30, 2022
Family
5 out of 5 stars review

Verified Purchase

Good

Perfect size for small family keep food fresh.

Helpful?4PS95YE08SBA5846579052
reply from Curtis International Ltd.

Hi Family, we are happy to hear you are pleased with your Thomson 7.0 cu ft. Chest Freezer.

May 9, 2024
Gloria Bowling
5 out of 5 stars review

Verified Purchase

Our 2nd freezer

We're so happy with the freezer it's our 2nd one, we like it for the ability to rotate food

Helpful?4PS95YE08SBA5846579052