I bought this in anticipation of buying meat from a local rancher. It's perfect! We were able to move it to our basement easily. It quickly went to the correct temperature, and I have now filled it with meat we found on sale.

We bought this to put in our garage and it is a great size. We are happy with it. The only thing is it said the legs could be adjusted to level it but the legs don't move. We had to put a board under the legs to level it.

Love this little chest freezer but not so little. It is very roomy and fulfills my 2 household person needs. One small problem. Wish it came with some baskets. The one basket that that came with the freezer is not enough. It is very deep and very hard to reach bottom items or to find stuff. Freezer baskets will make easy access. I have not been able to find baskets to fit. The 4 star rating is due to the hard to reach items at the bottom or having to take items out to reach the bottom.

Brought this deep freezer at Sams 3 weeks ago and got the warranty, after 3 weeks notice that the deep freezer only got cold half way from middle to bottom anything above the middle line was defrosted, called warranty company and they informed me that freezer was still under manufactures warranty and it took me a week to finally get them thru to Thompson and another week of emails to get a response they wanted pictures and video which I sent and now, they want me to film me beating up the deep freezer with a bat and cut off the power cord and ripe off all model and label and cut them up, and then after they review the video they will decide if they are going to give me a refund and what type of refund they might give me ( they are not very clear about refund or credit) never mind I have half of a deep freezer full of meat and nowhere to put it and I would have pay to get ride of this deep freezer because if I beat it with a bat, I cannot put it on the curve on trash day because I will get a fine, so now I'm left giving food away to empty this deep freezer and try and get a refund.

This is complete garbage! The freezer is not even 2 years old and it quit working. Over $1,000 in beef had to be thrown in the trash. BUYER BEWARE! This is a throw away product and after trying to call the manufacturer they simply safe it only has a one-year warranty, there is nothing they can do. SHAME ON THEM AND SHAME ON SAM'S CLUB FOR SELLING CRAP PRODUCTS. I have notified Sam's Clubs Corporate Offices and plan on ensuring that they stop carrying such junk. No product lasts forever, BUT 2 years for a freezer is ridiculous!

I bought this yesterday and brought it home and plugged it in. Ran for a few minutes, then stopped. Looked at the manual, and lo and behold! It says wait 24 hours before turning it on if it has been on its side for any length of time. I'm sure I'm not the only person whose first operation is to plug the thing in, instead of reading the manual. The freezer got hot and shut off. I'm now waiting the 24 hours with the device off to see if it still works. May be money down the drain. Advice to manufacturer: Put a warning on the lid that says "Wait 24 hours if freezer has been tilted" !!

This freezer works great! Tons of room on the inside but surprisingly not an overly large, bulky unit. My only issue is when we got it home and unpacked it, there was damage to it. It had been dented on the side however none of the local clubs had any left so we could exchange it.

Operational wise product is fine. But once i opened the box i found a few spots with scratches and dings on it. One particular area had a chipped plastic piece. Do damage to the box anywhere that would indicate possible damage. Contacted Sam's Club and i was compensated for the minor issues. It would be more trouble to repack and take back the freezer rather than accept the few bumps and bruises.

Stopped working about 1 MONTH after purchase. Got down to over 50°, so definitely not freezing, let alone getting cold. Had to contact manufacturer for refund/exchange because still under warranty. Endless emails back and forth because they have a very specific process. And their response time is worse. Going on 3 months still waiting for refund. Will DEFINITELY NEVER purchase another product from this company ever.

I wish I could say how the freezer was, but I haven't received my replacement yet. After a horrible experience with the delivery service getting it to my house, I opened to find it extremely damaged. Now, almost a month later, I'm still waiting on my replacement. Overall horrible experience