Hello,<br /><br />Thank you for sharing your feedback on our FoodSaver Roll Combo Pack. We’re sorry to hear that your recent experience with our bags didn’t meet expectations. We truly value our long-time customers, and it’s disappointing to hear that the quality of the bags didn’t feel as good as they used to. We&#39;re constantly working to improve our offerings, and your feedback helps us do that. <br /><br />If you need our assistance or you have more feedback, please reach out to us directly via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /><br />Thank you! <br />FoodSaver® Consumer Care.