We're sorry to hear this, Roderick. Please know that our products go through extensive quality and safety tests, so this isn't something we'd expect. We hope you're okay, and if you haven't yet, please discontinue use.Please also give us a call at (800) 445-5388 when you have a moment. We'd like to learn more and see how we can help.

Thank you for your feedback. We are very sorry to hear about your disappointing experience with the Fusion 5 blades. We understand your frustration that they start to drag and become unusable after only 5 shaves, especially since you do not have a heavy beard. This is certainly not the consistent quality or lasting performance we aim to provide with our Fusion 5 blades, nor is it reflective of the Gillette you used to know. We apologize that this product has failed to meet your expectations. We would like to understand more about your experience and how we can assist you. Please contact us directly at 1-800-445-5388.

Facial hair can be as tough as copper wire, but when up against our Fusion5 Razor, and a bit of preparation, it shouldn't weaken fast, and give you around a month worth of quality shaves. Firstly, we're sure you know this already, but it's best to trim any hair down and soak it in warm water. After that, apply a pre-shave and shave against the grain for smoother and quicker results. We'd like to hear from you about this and help out a loyal user. You can reach us by dialing 800-445-5388.