As someone who has used our Fusion5 blades for many years, you've created an expectation for the quality of your shave with this razor. We're so sorry your past few packs haven't lived up to the quality and expectations you've come to know and love. Especially with the numerous quality checks, you should not have this experience while using warm water and a pre-shave. Because we take reports like this seriously, we'd like to get in touch. At your leisure, give us a call at 800-445-5388.

We're sorry to hear this, Roderick. Please know that our products go through extensive quality and safety tests, so this isn't something we'd expect. We hope you're okay, and if you haven't yet, please discontinue use.Please also give us a call at (800) 445-5388 when you have a moment. We'd like to learn more and see how we can help.

Thank you for your feedback. We are very sorry to hear about your disappointing experience with the Fusion 5 blades. We understand your frustration that they start to drag and become unusable after only 5 shaves, especially since you do not have a heavy beard. This is certainly not the consistent quality or lasting performance we aim to provide with our Fusion 5 blades, nor is it reflective of the Gillette you used to know. We apologize that this product has failed to meet your expectations. We would like to understand more about your experience and how we can assist you. Please contact us directly at 1-800-445-5388.