When you reach for your SkinGuard Razor, you should feel confident knowing your skin will stay protected while shaving. We're so very sorry to hear about this. Know that with our safety checks, this isn't what we expect, especially if you're using warm water, a shave prep, and light and gentle strokes. We'd like to hear from you about this, make a detailed report to our Safety Team, and help. Please call us at 800-445-5388.

Gillette razors go through many quality checks and we always strive to make sure that each product reaches you in perfect shaving condition. So your experience, JE, isn't one we'd expect and we're sorry it wasn't better. To gather some further details on your blades to pass along to our Quality Assurance Team and also help you with a replacement. kindly give us a call at (800) 445-5388.