Hello Ebonie! We are sorry to hear that your experience with our RITZ Handi-Snacks Crackers and Cheese Dip did not meet your expectations, particularly regarding the change in flavor and the lack of the buttery richness you have enjoyed before. Your satisfaction is important to us, and we apologize for any disappointment caused. We take your feedback seriously and we are sending it to our quality assurance team for further investigation. To discuss this matter directly, please feel free to call us at 855-536-6946. Alternatively, if you prefer online communication, you can reach out to us on Facebook or send a text message to 1-864-581-2463.Our team is here to assist you from Monday to Friday, 9 AM to 6 PM ET. When you contact us, please mention the reference number S-15218371 for a smoother assistance process. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction soon.

Hello - We are so sorry Billy for your experience with our product. We’d like to get more information so please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Please use S-15895005 when contacting the team. We are available Monday through Friday 9 am to 6 pm EST. We hope to hear from you!

Hi- We are very sorry about this experience and would like to report this to our quality team so please reach out to us at 1-855-536-6946. You can also text us at 1-864-581-2463 for assistance. Our hours of operation are Monday through Friday 9am - 6pm EST. Please use S-16057116 when contacting the team! We hope to hear from you soon!