Hi J Duarte! We are extremely sorry about your less than desirable experience with our product BelVita Dark Chocolate Sandwich Breakfast Biscuits that missed the mark where the biscuits tasted bland (flavorless). This is a rare and unusual occurrence for us, which makes it more disappointing. We would like to report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15346299 when contacting the team! Thanks

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We'd like to get this reported for you. Please use S-13880562 when contacting the team! Thanks!

Hi Denny! Thank you for reaching out to us about your BELVITA DARK CHOCOLATE CREME BREAKFAST BISCUITS which were DAMAGED DURING DELIVERY. We would be happy to send your comments and experience over to our quality team to ensure that the problem is less likely to occur again. However, as you have bought this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!