Hello Ed! Thank you for reaching out to us about your recent order for our RITZ Original Crackers, where the crackers were damaged during delivery. We would be happy to send your comments and experience over to our quality team to ensure that the problem is less likely to occur again. Please reach out to the Walmart customer service team, and they would be happy to make this right! You can contact them through their website, at https://www.walmart.com/help. Thank you for letting us know about this!