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Customer reviews for RITZ Original Crackers, 3.43 oz., 18 pk. for
RITZ Original Crackers, 3.43 oz., 18 pk.
4.8 out of 5 stars
stars
10.8K ratings1,956 reviews
  1. 5 stars88% (9,573)
  2. 4 stars7% (749)
  3. 3 stars2% (213)
  4. 2 stars1% (94)
  5. 1 star2% (211)

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Showing 331-340 of 1,956 reviews
Feb 19, 2023
Reviewer name: sad customer
1 out of 5 stars
1 out of 5 stars review

what happened?

I eat ritz crackers all the time. Love them! The newest batch I just bought was terrible. There was no salt on top and they don’t have that great buttery taste that just melts in your mouth. Generic brands taste better than this! Did they switch some ingredients to save money? Not a smart move for the company. Being a ritz lover I gladly pay more for their distinct taste. Their uniqueness is gone and I’m done. Sad day

Helpful?2MTZJEL1FJI64400004242
reply from Mondelēz International Team

Hello - Thanks for taking the time to contact us! We're sorry that this happened! We'd like to get this reported to our Quality Team. Can you please give us a call at 1- 855-536-6946, or text us at 1-864-581-2463 to collect more information. We can be reached Monday through Friday 9 am to 6 pm ET. Please use S-13905791 when contacting the team!

Apr 23, 2019
Reviewer name: Prissy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They crumbled.

The crackers were packed very well. But when I took some out of 3 different tubes, they just crumbled in my hand.. this is first complaint I have had with food that I have ordered on line. I will continue to order from Sam's, as I think this was a one time incident. Sam's is great. So are Ritz.

Helpful?2MTZJEL1FJI64400004242
Apr 2, 2019
Reviewer name: DJ
1 out of 5 stars
1 out of 5 stars review

1/2 Taste for 1/2 price

These crackers have about 1/2 the amounts of butter and salt as a normal box of crackers. I can’t believe Ritz allows their name on these. Very bland tasting. If you eat Ritz from the smaller boxes you will hate these. For those never had a Ritz you might enjoy.

Helpful?2MTZJEL1FJI64400004242
May 17, 2025
Reviewer name: Mary
1 out of 5 stars
1 out of 5 stars review

Cracker packages had been gnawed open on the ends

Many of the cracker packages inside the box (which was not damaged and was completely sealed) had been ripped open at the ends. It was obvious that the ends of the packages had been gnawed open by rats or mice. They must have been ripped open before being sealed in the box. This shows a major lack of quality control in the factory. I took pictures, but there is no where I can post them on the review.

Helpful?2MTZJEL1FJI64400004242
reply from Mondelēz International Team

Hello Mary! We apologize for the disappointment caused by your recent purchase of our product where the package was ripped or torn. If the quality seal on our product appears damaged, split, torn, or broken, we recommend discarding the product. We strive to ensure our products meet the high standards and quality you expect from our company. We take great care in management of the manufacturing process, but occasionally, a product may not meet our usual standards, as appears to be the case here. Your feedback is invaluable, and we will share it with our brand and quality teams, who will find it especially useful given the rigorous testing we conduct before bringing our products to market. Your satisfaction is important to us, and we will report this to our quality team. If you would like to speak with us, please call 1-855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15717297 when contacting the team! Thanks!

Nov 6, 2019
Reviewer name: 3456
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy the bulk box

This is the second year in a row that i purchased this package of ritz to make my holiday cookies, more than half of each individual package inside are crumbled. I thought last year was a fluke, but for it to happen again this year, I won't ever buy them again. only 10 crackers out of a sleeve are good, if that.!!!

Helpful?2MTZJEL1FJI64400004242
Mar 10, 2020
Reviewer name: pearl breitkreutz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ritz crackers

the crackers were very fresh and the price you cant beat it.

Helpful?2MTZJEL1FJI64400004242
Mar 1, 2023
Reviewer name: Anne G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Snack time

Great price and I like the individual sleeves rather than opening a full box and they get stale

Helpful?2MTZJEL1FJI64400004242
Jan 21, 2022
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Classic

buttery light crisp crackers

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Mar 18, 2021
Reviewer name: NativeNYer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Crackers taste great

Box Arrived Crushed, as were a lot of the crackers. I'll know for next time to pick up at store!

Helpful?2MTZJEL1FJI64400004242
Jan 14, 2022
Reviewer name: Achichachich
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Crackers

Love the crackers, came chipped

Helpful?2MTZJEL1FJI64400004242