We hate to hear this and would like to report this to our quality team so please reach out to us at 1-800-622-4726. You can also text us at 1-864-581-2463 for assistance, Monday through Friday 9am - 6pm ET.

Hello GMA! We are sorry about your recent purchase of our RITZ Original Fresh Stack crackers, where there was a notable change in taste to the crackers, which tasted bland and were crumbly. This is a rare and unusual occurrence for us, which makes it more disappointing. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Monday through Friday 9 am to 6 pm EST, our team would be happy to assist you! Please use S-15174944 when contacting the team!

Hi! Thank you for reaching out to us about your DAMAGED PRODUCT DUE TO IMPROPER PACKAGING. We would be happy to send your comments and experience over to our quality team to ensure that this problem is less likely to occur again. However, as you have purchased this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to assist you! Thanks again!