Hello! Thank you, Tom, for your feedback. We are sorry your product experience wasn’t great. We will share your review with our Quality and Marketing Teams.

Hello Lisa A! We hate to hear you have had a less than desirable experience with our RITZ Original Crackers. In today's tough economic environment, in which consumers have tight budgets, we look at the whole picture and evaluate how we can provide value through price, size and packaging. Our focus is price consistency, where possible, while maintaining our high-quality standards and great taste. That said, our costs continue to rise in many areas, including ingredients. To keep our price consistent, we sometimes slightly reduce package size. We would like to report your feedback to our quality team, if you'd like to speak with us, please call 855-536-6946. If you'd like to continue speaking to us on the web, please reach out to us on Facebook or text us at 1-864-581-2463. We are available to assist you Monday through Friday 9 am to 6 pm ET. Please use S-15419155 when contacting the team! Thanks!