Hello Sosothoi! Thank you for reaching out to us. We sincerely regret that your experience with our product fell short of expectations due to them being broken/crushed. We understand how disappointing this can be, and we are committed to improving our products and packaging to ensure better quality in the future. We would like to send this matter to our Quality Team. Please call us at 1-855-536-6946, or text us at 1-864-581-2463, to provide more details. Our team is available from Monday to Friday, 9 am to 6 pm ET. Don't forget to mention the code S-15669574 when reaching out. Thank you!