Hi! Thank you for reaching out to us about your BELVITA CINNAMON BROWN SUGAR BISCUITS which were IMPROPERLY PACKAGED. We would be happy to send your comments and experience over to our quality team to ensure that this problem is less likely to occur again. However, as you have purchased this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to assist you! Thanks again!

Hello RH! Thank you for reaching out to us about your recent purchase of our BELVITA CINNAMON BROWN SUGAR BREAKFAST BISCUITS as your DELIVERY WAS NOT RECEIVED due to the order being delivered to the wrong address. We would be happy to send your comments and experience over to our quality team to ensure that this problem is less likely to occur again. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Hello Karen! We are so sorry to disappoint you as you have had a less than desirable experience with our product which did not meet your expectations. We will report this to our quality team for further review. Should you wish to speak with us directly, please call 1-866-805-2879. Our team is available to assist you Monday through Friday, from 9 am to 6 pm EST. Please refer to S-15762811 when contacting our team.

Hello! Thank you, Alice, for your feedback. We will share your review with our Quality and Marketing Teams.