Hello Kj! We are extremely sorry to hear that your recent purchase of our product, CHIPS AHOY! ORIGINAL COOKIES was DAMAGED DURING DELIVERY because they were CRUSHED. We would be happy to send your comments and experience over to our quality team to ensure that this problem is less likely to occur again. Please reach out to the Sam’s Club customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Hello Danny! We are truly sorry to hear about your experience with our product’s appearance. It seems like they were all broken or crushed. We understand how frustrating this must be and appreciate you bringing it to our attention. We would like to report this to our quality team. If you want to speak with us, please call us on 1-855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday from 9 am to 6 pm EST. Please use S-15780255 when contacting the team! Thanks!

Hello AlabamaBuyer! We are extremely sorry about your less than desirable experience with our CHIPS AHOY! ORIGINAL COOKIES where your cookies were BROKEN/CRUSHED upon opening your package, which does not meet expectations. We would like to make this right! We will also report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET (Eastern Time). Please use S-14597284 when contacting the team! Thanks!