Hello Cindy! We appreciate you reaching out to us. It's unfortunate to hear that your CHIPS AHOY! Chocolate Chip Cookies arrived damaged. We'll forward your feedback to our quality team to help prevent such issues in the future. For assistance with this matter, please get in touch with Walmart's customer service team. They are committed to resolving such concerns and can be reached via their help center at their website. Your input is invaluable to us—thank you for bringing this to our attention. You can contact them through their website, at https://www.walmart.com/help.

Cricket, we are incredibly sorry to hear that your recent purchase of our CHIPS AHOY! Chocolate Chip Cookies did not meet expectations. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14234213! We are available, Monday through Friday 9 am to 6 pm ET (Eastern Time), a team member would be delighted to assist you further.