Hi Da911Doc! We hate to hear that you were disappointed and have had a less than desirable experience with our product, Wheat Thins Original Crackers. We are sorry the crackers missed the mark for you because they were too chewy and tasted bland. This is a rare and unusual occurrence for us, which makes it more disappointing. We would like to report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15575616 when contacting the team! Thanks.