We love to hear we can help make cleaning fun! Your review did bring joy to our team, thank you for sharing!

Once fully extended your handle should be 48 inches, and you should see 3 different sections (one red and two gray metal tubes). If you are not seeing all sections, it is likely “section 3” attached to the gray Thread Plug that is not extending. Please remove the red triangle base by unscrewing the connect from the handle. Then try twisting the grey thread plug at the very bottom of the handle while holding firmly onto section 2 with the opposite hand. We hope this helps! If you need further assistance, please reach out at https://ocedar.com/contact-page

Thank you for supporting O-Cedar! Happy cleaning ❤️

Thank you Michael, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

Thank you for your feedback. We're sorry to hear you had this experience with our product. Please submit a new contact form on our website for further assistance, we'd be happy to help!

Thank you for your review and the 5-star rating.

Hi Kevin, Thank you for the review, we appreciate you! 😊

That’s great to hear, thank you for the review!

Thank you for supporting O-Cedar! Happy cleaning ❤️

Thank you for making O-Cedar your clean choice Dominique!