We appreciate you letting us know about this issue. Will you please send us a message at ocedar.com/contact-page so we can address the concern and provide a resolution for you, thank you!

We're sad to hear you did not have the experienced we had hoped for. May you submit a new contact form on https://www.ocedar.com/contact-page? We look forward in getting things cleaned up for you.

Thank you for your kind words! We're so glad our product could make a difference for you.

Thank you for the review, if you ever need assistance, please send us a message at https://ocedar.com/contact-page We would like to assist you with your concern and help provide a resolution for you, thanks!

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

We’re so sorry! We're not happy unless you are, and we'd like to hear more about your experience. Please reach out to us at ocedar.com/contact-page for further assistance

Wow thanks for sharing and thank you for your loyalty to O-Cedar!

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page