Thank you for your review, be assured it will be shared with our team and thank you for supporting O-Cedar!

Thank you for your review, be assured it will be shared with our team and thank you for supporting O-Cedar!

We're sorry to hear you are experiencing an issue with your handle. When attaching the handle to the connector on the red triangle base, apply slight pressure while twisting. This will help the threading catch and connect properly. If this action is unable to solve your issue, please don't hesitate to contact us by filling out an inquiry on our website. We're here to help!

We appreciate you taking the time to leave a review. We’re sorry to hear that our product didn’t perform as expected. Your satisfaction is important to us, and we’d like to understand more about the issue you encountered. Please contact us on our website so we can address your concerns and improve your experience.

Thank you for that review!

We appreciate you letting us know about this issue. Will you please send us a message at ocedar.com/contact-page so we can address the concern and provide a resolution for you, thank you!

Wow, your review made our day! We're so glad that our product has made a difference for you. It's feedback like yours that reminds us why we do what we do.

We&#39;re sorry to hear that ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!