We're sorry to hear about your experience and would like to obtain some additional details. Please give us a call at 1-800-247-7893, our representatives are available M-F from 8AM-8PM and Saturday 9AM-5:30PM EST. For all other consumers: BOOST® products are suitable for lactose intolerance as each 8 fl oz serving contains less than 0.5 g lactose. The definition for “lactose free” is no detectable lactose. The definition for “suitable for lactose intolerance” is less than 0.5 g/serving, as this amount has not been shown to cause adverse reactions to people who avoid lactose in their diet. It is not for those with galactosemia. Keep in mind that Boost is considered a dairy product and would not be appropriate for anyone with a milk allergy. If you have any questions, please feel free to give us a call.

We're sorry to hear you are unable to use our BOOST® High Protein product due to the ingredient Stevia. We'd like a chance to gather some more information from you and ask that you please call us to speak with one of our Registered Dietitians, who may be able to offer some other product options. They are available to speak with you from 8am-8pm Eastern Time, Monday through Friday at 1-800-247-7893.

Thanks for the great feedback!