The new packaging is ridiculous and unnecessary. I've been drinking Lipton tea for 40+ years. You've now added foil wrapping and the awful tag/string/slit to the bags. What I see is a method/reason to increase your prices and try to compete with other, fancy gourmet teas. Ridiculous. No more grab n go tea bags and the ridiculous tag/string/slit combination is annoying. I end up pulling the string completely off of the bag 9 out of 10 times, and then I have to deal with no string or try to tie the stupid thing back on. Your product and packaging was fine just the way it was. I would love to see the data that was collected from users that prompted you to make these changes. I'm guessing from the number of poor reviews on this site since the changes were made, there isn't any such data. If it ain't broke, don't fix it.

I have been drinking Lipton hot tea for 30+ years now, and have always been a loyal consumer. However, the new packaging is a huge mistake. The "stay-fresh" packaging is only effective until one opens the foil pack. As I am the only tea drinker in the house, and drink usually 2 per day at home, it takes me almost two weeks to use a tray at home. So, the freshness benefit there is diminished. More importantly, I can no longer take a wrapped tea bag with me to office meetings (where they usually only serve coffee, if anything, but hot water may be available via microwave). Nor, can I take Lipton tea bags with me to other functions where, again, hot water but no tea is available. And, they are not convenient for travel, where I could just throw some wrapped tea bags in my suitcase, and go. Finally, if a guest requests a tea bag, I cannot hand them a wrapped bag, but must give them a bare tea bag instead; hardly sanitary. PLEASE bring back individually packaged tea bags, even if it is in addition to having the "stay fresh" also available. If you do not, I will need to move to some other brand of tea - which I would hate to do after all of these great years!

I got this item when I had the flu. It was very good with a small amount of honey. I had it nice and hott and helped give me that boost as well when I didn't have my coffee. The packaging comes in the familiar yellow with big Lipton logo. So it is easy to find and choose from many of their flavors.

I specifically came here to learn about their new packaging which is horrible. I see others share the same experience with tea leaves seeping out into the tea. Now every time I make my cup of tea, I have to spend minutes either taking a spoon and fishing out the tea leaves. Did you even do any Quality Assurance with the new packaging before rolling it out?

I start and end the day with Lipton! I take it with me everywhere I go as no other tea compares. The new packaging makes it inconvenient to transport teabags, I wish you would bring back the individual envelopes or make a nice carrying envelope (don't like carrying them in ziplock baggies, I'll help with the design!)

I am so glad you changed the package. It keeps tea fresher longer. I take one sleeve out to put in my canister (still in the foil) I put the other three in a zip lock bag and put in the freezer til needed. I have been a tea drinker for many years. I have tried other brands but always came back to Lipton. Other teas just don't compare.

I love making my own iced tea at home. It's so much cheaper and the brewing process is so quick and simple! You get so many bags that you can make way more tea then buying pre-made. You can also choose to use in hot tea or iced. The flavor is great amazing

Black Tea - I love it. Lipton has the best hot tea bags that I have tried. They are packed well and they have the type of tea taste that tea lover enjoy. It is affordable even though there are other brands that are less expensive but they are the best. I would recommend this brand of tea to everyone.

The tea is used for both iced drinks and hot drinks and is always tasty. The tea itself is a robust blend that is flavorful, yet also adaptable to other tastes you may wish to include, be that lemon, honey, etc. Great value and like the individually wrapped bags.

This is the only brand that I always purchase tea from. I like how original the tea taste. I have tried other tea brands but this was my favorite. The process is affordable and the quality is amazing, reccomend this tea brand for everyone who loves tea as well. #food #beverage