We just needed a small freezer for those times we have a gathering (hopefully sometime in the near future) or we see that perfect sale and we want to stock up.It works very well and takes up little space being an upright.

I purchased this freezer for my daughter and delivered it 60 miles to her, she transferred and purchased items to put into the freezer during the next 48 hours and it stopped working. Lost all the food- Sam's said bring it back (60 miles) and they would replace or reimburse the freezer. They do not want another one.

We bought this freezer about 3 years ago. Just now stopped working. Luckily we noticed it in time otherwise we would have lost everything. If you want a freezer to last you years, do not buy this. We are now in the process of searching for a new freezer. This is an inexpensive freezer option, but thinking about the cost of everything stored in it that we almost lost, going cheap is not worth it.

My food is RUINED. I have never had this happen to me in my life. It is horrible! Now I have to return this garbage back to the store. It's heavy and our condo is on the 2nd floor. I am so angry right now. Clearly there are no quality control standards set in place. They know it's bad and that is what upsets me the most. I was excited and didn't read the reviews. I saw 4 stars and thought it has to be decent. It should not show a 4 star rating. Packed all food inside only to find that everything has melted. All my ice cream bars are garbage now. Had to pay $50 for help to bring this home!!! Now pay $50 to bring it back!!!

I bought this freezer 6 months ago & it has stopped working already. This is junk, I’ve had a deep freezer 20 years & it still works. Definitely, NOT IMPRESSED. And I’ve had so much “mess” trying to get it returned and or refunded. I do not want another one at all! When I come home & water is all over my hardwood floor definitely not impressed. Things definitely not made like they use too. Signed, Still trying to resolve this issue!

Recently bought this freezer. Brought it home, unpacked it. Waited a few days before plugging it in to let everything settle. When I plugged it in a clear fluid drained out of the bottom. Didn't get cold. Unplugged it and waited a few days. Plugged it back in . I could hear the motor running , but didn't even get cold.

I bought two of these freezers. The first one broke in less than 6 months. The second one in less than 18 months. They just do not last. Two full freezers of ruined food. They are trash. DO NOT BUY THEM. I should have just bought more expensive freezers. With the amount of food I have had to throw out, I would have saved money by buying higher-quality freezers that don't break.

Purchased this freezer from Sam's and some help me take it to my basement. Waited for the oil to settle in the compressor before plugging it into the AC. After the temperature reached 22 degrees we filled the freezer with solid frozen products. The next the morning i opened the freezer and found the products getting moist and soft. When I checked the temperature in was in the high 30s. I called Curtis International for some service and was told I would be emailed a questionnaire to fill out and after review by the warranty department someone would contact me within 72 hours. Curtis International is located in Canada and has on service facility or people in the states. So maybe within the 72 hours they could have granted me the right to return this defective freezer. Can you imagine what my frozen meat would have looked like after setting in the warm freezer for up to 72 hours. I had my friend help lug the freezer out of my basement and returned it to Sam's, who gladly refunded my money. I hope you are reading these reviews before you make this purchase. I made my mistake after I made this blunder.

Works great

DO NOT BUY THIS FREEZER!!!! This freezer is horrible! I bought this freezer June 5, 2023 and 8 months later it stopped working while I was on vacation, $500 worth of food was spoiled. Now I’m having a difficult time getting my money refunded even after I had bought the extended warranty with the freezer. I’ve been dealing with this company since February 15, 2024. I don’t know what to do to get my money back! Thompson has Horrible customer service. DO NOT BUY THIS FREEZER