Hello mnhowler, Thank you for taking the time to provide your feedback and experience with the Thomson 6.5 cu. ft. Upright Freezer. We value your feedback and support.

Hello Dave, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Hi Barbara, we are pleased to hear you are enjoying your Thomson Upright Freezer.

Hello Mark, we appreciate the time you have taken to provide you feedback with the Thomson 6.5 Cu Ft Upright Freezer. <br />We hope that we will continue to provide you with exciting new and innovative products in the future.

Hello Michael, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Hello benson, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Hi AMG - we are happy hearing that you are pleased with your Thomson Upright Freezer.

Hi - check that the freezer is level and that the door is sealing properly.

Hi - we are happy you are enjoying your Thomson Upright Freezer.