Hello Danny, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Hello Tamster, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Hello MawMaw, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hi Val, we are glad to hear you are pleased with your 6.5 cu ft Thomson Upright Freezer.

Hello monty63, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Hello dinodman, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Hi oscar thanks for bringing this to our attention - we are in the process of resolving the issue. In the interim if you require the User Guide for this unit, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Hi Jeff Rowland, we are glad to hear you are pleased with your Thomson Upright Freezer.