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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,723 ratings1,514 reviews
  1. 5 stars72% (1,958)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (211)

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Showing 571-580 of 1,514 reviews
Apr 30, 2021
JTIV
1 out of 5 stars review

Not what I expected

So to start off I never write reviews, But do read them when making a purchase. I read all the reviews on this product and thought to myself man "man there are way more good reviews than negative this could be just what I'm looking for". In hind sight I should of paid more attention to the less than stellar reviews. When I got home and opened the topper everything was fin. the topper fit the bed well and didn't have an odor like some of the reviews said. Everything seemed good. The first night sleeping on the topper was interesting it kept rolling up on the edges and seemed to move all over the bed. I figured it just needed to break in. After a few days I was still having the same problem with the topper moving around while I slept. So I went to the local craft store and got some big safety pins. My thought was I could use the safety pins to tighten my fitted sheet to the mattress. (I have a king bed) I placed the topper where it needed to be on the bed installed the fitted sheet and pinned it to the mattress on all four corners as well as in the middle of the sheet so that it was as tight as I could get it to fit around the topper to hold it into place. To my disbelief even that didn't work. The topper still moved around and bunched up at the bottom of the bed. I have now had the topper for almost two months It still moves around like crazy. It was very comfortable for about the first month. Since then it has went down hill. It is though the area of the topper that sleep on has already broken down and is not providing the support it had only a month ago. Needless to say after almost two months I am back to sleeping on my mattress with no topper. The mattress that the topper was placed on is a little over a year old. I decided to buy this topper because I like a bed that is a little softer than my wife. After reading the reviews I thought that it would provide us with a happy medium. Myself the comfort of a memory foam topper and it would still allow my wife to have the support she likes. I was wrong after spending almost $200.00 on the topper two months later we are still in the same boat we were in before. Hope my review helps you out.

Helpful?2GGTDXDKI8TZ40618162159
reply from Serta Team

Hi there, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Aug 26, 2024
SA
1 out of 5 stars review

Verified Purchase

Too $$$

Not worth the price.

Helpful?2GGTDXDKI8TZ40618162159
Feb 29, 2024
ka
1 out of 5 stars review

Verified Purchase

Disappointed

Slipped, was uncomfortable. Sunk down and couldn’t move. Returned it after first week

Helpful?2GGTDXDKI8TZ40618162159
Aug 28, 2018
dcarberry
4 out of 5 stars review

Verified Purchase

Provides great comfort.

I really needed some extra comfort for my hard mattress that was hurting my back.

Helpful?2GGTDXDKI8TZ40618162159
Jan 14, 2023
Mare
5 out of 5 stars review

Verified Purchase

Outstanding addition to mattress

Has helped back and shoulder pain so much. Sleeping better. Wish I hadn’t waited so long.

Helpful?2GGTDXDKI8TZ40618162159
Apr 23, 2022
Cookie
5 out of 5 stars review

Verified Purchase

Great purchase

Comfortable…keeps cool ….easy to put on the bed…gives a supported comfortable nights sleep

Helpful?2GGTDXDKI8TZ40618162159
Feb 9, 2023
Gracie
5 out of 5 stars review

Verified Purchase

WONDERFUL!!!

It is even better than I imagined

Helpful?2GGTDXDKI8TZ40618162159
Dec 4, 2021
Pattycak6
5 out of 5 stars review

Verified Purchase

Great topper!

I sleep so much better with this on my bed!

Helpful?2GGTDXDKI8TZ40618162159
Mar 8, 2021
Jennifer
5 out of 5 stars review

Verified Purchase

Amazingly comfortable

We bought this for my daughter’s bed and she now has the comfiest bed in the house!

Helpful?2GGTDXDKI8TZ40618162159
Jan 9, 2021
No way
2 out of 5 stars review

Verified Purchase

Can’t get over the smell!

The comfort is great, but the smell ....UGH!

Helpful?2GGTDXDKI8TZ40618162159
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta 4" Pillow-Top and Memory Foam Mattress Topper. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!