I bought this about a month ago and am very glad I did. The mattress we have is just too firm. It was causing back and hip pain. I got the Serfs 4" pillow top and memory foam mattress topper and could not be happier. It is both soft and supportive. No more back or hip psin. It's like sleeping on a cloud.

This mattress topper is exactly what we needed. Some mattress toppers are too firm and not thick enough to make a difference. But this one is like sleeping on a cloud! The plush comfort plus the pillow top cover make this the perfect solution for a mattress that is too firm.

This mattress topper was the perfect solution for us. We had a different one that was due up for replacement that was 2" of memory foam glued to 2" of regular foam. The 2 layers had separated and would wrinkle under us and slide around on top of the mattress. This new Serta one, being 4" of just memory foam, does not wrinkle, and is not slipping on top of the mattress. My husband is sleeping so much better. Some have asked if it was really soft and would you sink down in, but I do not find that to be the case. I can turn over easily and don't wake with sore hips or shoulders like I do on just a regular mattress. Well worth the investment and brings new life to your mattress.

I've had this on my bed for 2 weeks. ODOR: I am very sensitive to smells. I removed the 2 pieces from the box but did not unwrap them for about 10 days. The opened box did smell. I noticed no smell when carrying the two pieces into our guestroom nor did I notice a smell when I unwrapped them & spread them out. Still no smell now, in my room under use. SIZE: The Queen size is exactly the size of my queen mattress.The pillowtop mattress cover easily fits around the memory foam topper & my mattress. I think it would fit around my box spring as well. STABILITY & COMFORT: I move a lot. The memory foam does move left & right a bit but after 2 weeks it does not yet require repositioning. I was worried that it might be too warm or cool - it is not. I use a top sheet, a lightweight fluffy blanket, and a quilted top blanket. I do not add or remove covers as I did previously: whatever I require when I go to bed is adequate all night. SUPPORT: Seems more than adequate. I have an artificial hip & a CPAP. The only change I have had to make is a slimmer pillow under my head.

Disappointed in the way this was received (in a large brown cardboard box, not packaged all together. Also, it was too soft, not a firm section of the topper as shown on the website. Prefer a firm or extra firm mattress, which is the reason we purchased this topper in the first place. This was not the fault of Sam's Club and it may have been that we ordered incorrectly from the website.

I bought this a month ago and it's one of the best things I've purchased. We have a new mattress but lately I'd been waking with hip pain. I did some research and decided to give this a try. It is so very comfy but still supports your body. I no longer wake up frequently during the night in pain but sleep well and wake refreshed. My deep pocket sheets fit over snugly with no problem.

Ridiculously AMAZING!! Slept on it for a week and then felt too guilty not buying two more for my kids!! Lol my back pain, shoulder pain is gone!! You melt into it ! I no longer toss and turn! I’m so so glad I got it! Sams did a great job , quick delivery!

I received this as a Christmas present and just love it. We loved it so much , we got one for a family member. It does make your bed higher so if you have fury family members, it might be a little harder for them to get on. My husband is going to make us some steps. It does take some time getting use to. When you get in, you sink into a cloud and it feels sooo good . Moving takes a little effort but the comfort is so worth keeping.

Quality made soft thick comfortable. This mattress topper is exactly what we were looking for and what we needed to restore the comfort of our bed. I recommend the quality and comfort of this mattress topper to anyone. However there is one downside the product releases a strong chemical smell that is not so noticeable at a distance but when laying down can be very uncomfortable. We've had this mattress topper for about 2 weeks now and love it however that chemical smell is greatly reduced but still there. I can only assume as time goes by this chemical smell will fade away? Originally considered returning it right away due to the smell of the production materials however gave it some time and here 2 weeks later it's tolerable.

my mom raved about how good this is. but for me I can't sleep on this, its way too soft it does not fit my bed right, poor job on cutting the foam. I would not recommend to anyone, as I wish I could get my money back and or return. but there is no return policy