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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 181-190 of 1,523 reviews
Jul 16, 2019
AToZebra
2 out of 5 stars
2 out of 5 stars review

Misleading Explanation

I thought this was a 4” mattress topper. 3” of memory phone and 1” of pillow topper. FYI It IS NOT. It’s a 3” mattress and a separate mattress pad. It is not one piece. I guess they are considering the mattress pad the “pillow top” but it’s just a basic mattress pad. There is nothing extra soft, fluffy, firm, or thick about it.

Helpful?2GGTDXDKI8TZ40618162159
Apr 1, 2021
W Marsh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Would buy again.

I loved everything about this topper except for the smell. It took about 8 or 9 days for the smell from the foam to dissipate. I aired it for a day and wished I had aired it for a week. The smell is like a chemical smell. I have a sore shoulder, unfortunately, the one I have to sleep on and bursitis in my hips. It does help with that. The cover went on easily and zipped with no problems. I would buy another one, but would definitely air it out a good week before using it.

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Mar 1, 2022
Mendy K
5 out of 5 stars
5 out of 5 stars review

3rd Purchase

We originally had one of these in a king size and liked it so much I just bought two more for our queen beds. My nose is very sensitive and there was no smell out of the box. It inflated immediately. ***Tip Once you put the pillowtop on you need to pinch the top of the pillow top and pull it away from the memory foam. Kind of pop it up and down all over the bed. This will help fluff the pillow top

Helpful?2GGTDXDKI8TZ40618162159
Feb 28, 2017
Plano75024
5 out of 5 stars
5 out of 5 stars review

Great purchase!

Was going to purchase another brand since this one was listed as online only. But when I got to our local Sams Club, this memory foam topper was there. So We purchased it. Opened it up and I have not noticed any unpleasant smell. Takes about 4 hours to fully expand. I can't wait to sleep on it. I did lay on it for a bit and no hip pain. "Thank you Jesus!"

Helpful?2GGTDXDKI8TZ40618162159
May 14, 2021
NTXCajun
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Liked First One So Much, We Got a Second One!

Got the first to augment a shallow bunk mattress on our new RV and man what a difference it made. I'm 6'2" and 225 lbs and even in a 6' bunk space I sleep like a baby on this thing. I tend to sleep hot, but the top inch of pillow top breaths enough to make it relatively temp neutral. Not quite to the point of my Purple mattress at home, but it is still comfy all the way around. This purchase is actually a second one to put on another sleeping spot on the RV as well. Have even thrown down on the floor for sleep overs and kids sleep decently on it as well.

Helpful?2GGTDXDKI8TZ40618162159
Feb 22, 2019
BTBD
1 out of 5 stars
1 out of 5 stars review

Terrible rancid smell

I bought this mattress topper from Sam's just as I have done before. I set it up just as the instructions said and let it sit out for 48 hours. After putting the cover on and sheets, blanket, and quilt, it sleeps great. The big issue is that every time I move or roll over, the rancid smell hits me like a brick. And now, after several nights, I have stripped everything off, it totally permeated the bedding. I will have to wash everything. The smell is strong throughout the end of the house. Innocor says to let it sit out more!!! I guess I need to get a hotel room☹️☹️

Helpful?2GGTDXDKI8TZ40618162159
Jan 5, 2017
Amy
5 out of 5 stars
5 out of 5 stars review

Absolutely Amazing!

I cannot wait until bed time now! I have had a few different toppers over the last few years and this is definitely my favorite. I was worried at first due to the reviews from people saying that it gets too hot but I think that might be due to the type of sheets that they are using. I normally get warm at night but that hasn't been an issue with this topper at all. We had gotten a new Serta King Size mattress that was supposed to be pillow top but wasn't as soft as we wanted so we purchased this and we have had it for 6 months now. No body aches and I love that you don't feel all the movement from the other side of the bed. Bought another one for my spare room.

Helpful?2GGTDXDKI8TZ40618162159
Apr 19, 2020
Tam in TN
1 out of 5 stars
1 out of 5 stars review

Comfortable, but WAY TOO HOT

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

Helpful?2GGTDXDKI8TZ40618162159
reply from Supplier Response

Hello Tam, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations.This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Jan 15, 2022
Matt F
1 out of 5 stars
1 out of 5 stars review

Disappointed

King size.. I opened this about 12 hours ago. It was smashed so flat in the box it has only expanded in less than 1/3 of the topper. The other areas are hard and completely smashed. I have bought whole mattresses that were in a box and never had an issue. This will be returned for sure, it was packed so tight it has ruined the foam.

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reply from Serta Team

Hello Matt F, We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Oct 16, 2022
Flagstaff Gal
3 out of 5 stars
3 out of 5 stars review

swallowed in topper

I didn't realize that this topper would completely conform to my body and envelop me. It way too cushy. I bought it to go on top of my firm mattress. Once you lay down on it trying to change positions or get out of bed is challenging. You sink to the bottom and fight to get out of bed.

Helpful?2GGTDXDKI8TZ40618162159