This topper sounded so good and was so bad. It did nothing like it said it would. It was suppose to help with compression points. Not only did it not help but made it worse. It is hot and you can not hardly get in and out of the bed with it. It also hurt my neck. I bought a new pillow thinking that would help but it just made it worse. Plus trying to get it returned as been a nightmare. I am so disappointed in Sam's Customer Care.

Loved it!!!!!

No more tossing and turning from hip pain. It's also very comfortable! The mattress topper is very cheaply made! But the memory foam topper is.so so comfortable! It has made my bed feel like a new one, without buying a new one! I definitely recommend it! It does sink in, but it doesn't slide off my mattress like others have said. I do have a fitted sheet over it, to keep everything in place. I am a side sleeper.

Great purchase

Packaging was pretty terrible. The shipping box was half open and the items didn't even arrive in a serta box inside the shipping box. The topper wasn't even in a waterproof bag. Just exposed to the elements in a brown shipping box. Shipping complaints side, it is very comfortable. Now I just gotta find a fitted sheet to go over the mattress+ topper. Also: the plush cover in the box only goes on the topper. It does not go on the mattress and topper together. I figured that out after about an hour of struggling.

Excellent investment

Hubby and I have a split king adjustable bed with latex foam mattresses. The mattresses are too firm so we purchased two Twin XL toppers. Opened up them up, put them in the pillow top cover and they molded to the beds right away. Oh my, they are so comfortable! They made our mattresses feel wonderful. However, after a couple nights of sleep the pads start shifting in the pillow top covers and off the mattress. The separation of two Twin XL mattresses now feels like a 6" valley in the middle as the pads both shift outward. We wanted to keep the individuality of the adjustable beds, but maybe we should have purchased a king sized topper. We've tried everything we can think of to keep the toppers in place; nothing is working. So if you have a split king like we do, I wouldn't recommend them for this type of bed.

Great topper

Exceptional quality 4” Serta mattress topper! Comes with protective cushiony cover! Zipper glides on throughout the topper very quickly and easily! Had bought a Serta mattress without the topper and this is actually better than the other mattress I bought with a topper! Worth every penny!Thanks again Sams and Serta!

I love it