The box itself didnt come in the greatest of shape. The foam padding had a tear in it upon unrollong and the mattress cover had a hole. It was also coming apart ay many of the seams. I was very disappointed especially after spending almost $200 dollars!!!

We bought this over a month ago. After just a few days of use, my husband and I both experienced greatly increased back pain. It is way too soft. No support at all. In addition, it slides all over the bed. I have to remove the bottom sheet and adjust it each time I make the bed. It's super heavy, so that is a very difficult task.

Was hesitant, but got one anyway. We paired it with the Bellagio pillows and its heaven! We love a soft bed and werent ready for a new bed yet ,so we opted for this topper. We could not be happier! No more tossing and turning , no more back pain. Definitely recommend!

I bought the CA king size and based my purchase on the reviews. I already thought Serta was a reliable brand, this topper is like sleeping on a cloud! No more morning back pain no tossing and turning! The reviews were spot on! The packaging was good, the odor wasn’t that bad, ours fluffed up almost immediately- no complaints. The price for this was fantastic. Would recommend.

I purchased this with hopes of making my firm mattress soft and I can say that this did the trick! I fell asleep immediately and was comfortable all night. It even stayed cool, which is nice when it comes to memory foam. I felt like I slept in a cloud all night and didn't hurt at all when I woke up. I wish I would have found this years ago! Thank you Serta for making me sleep better and not wake up in pain!

This is great if you want a good memory foam soft sleep for a good price. I'm happy with this purchase. It's very soft. Comes with a cover you zip over the memory foam topper pad which is comfortable. I couldn't give it 5 stars because it will slowly move. If you get in and out of your bed a few times it will start to move off the mattress even with a good fitted sheet over it all. I overlook that though because I do enjoy the sleep I get with it on my bed.

I LOVE this mattress pad. It is so comfortable and I sleep so well and don't wake up sore every morning. I have it on the least expensive sleep number bed and the combo of the two is wonderful. I bought another for our guest bedroom because I like it so much. However the first mattress had a terrible odor that still hasn't completely gone away more than a month later. The 2nd mattress I ordered had no odor at all. I actually ordered a replacement for the first one because it smelled so bad and just received it yesterday. It has very little odor and I'm sure will dissipate quickly. My advice is to buy this pad! But, if you get one with an odor, order another.

I bought this Sams.com and like another reviewer, the product I received is not a Serta. I have a Serta twin and the one I received in CalKing is not the same, beside the tag says something other than Serta! Unfortunately I took the wrapper off the foam part, but I don't care, it'll be a pain in the butt to return to store 40 miles away, but it will get tied down with bungee cords and back to the store it goes!

I bought this as my mattress had sunken and begun to hurt my back. It perfectly provides support, but if you run hot when you sleep, you may consider a different material -- the memory foam (even with the fabric topper) traps body heat. This is especially apparent when sharing the bed with another person.

Great product. Granted I have only used it one night but what a difference one night makes from a firm saggy mattress that i have to a soft yet strong memory foam. This is so comfortable for me. Comes with a washable sheet cover for the plush. My back ached everyday and last nights sleep didnt give me any pain