Firstly it arrived in a brown unmarked box -, not a Serta box which surprised me. When I unrolled it there was no sign anywhere of memory gel just fiber. I sat on the topper and it provided no support and literally just disappeared I never actually used it but I cannot see how it is cooling in anyway or that it provides any support / additional comfort to that already provided by the matress I returned it straight away and purchased something else in store

No more tossing and turning from hip pain. It's also very comfortable! The mattress topper is very cheaply made! But the memory foam topper is.so so comfortable! It has made my bed feel like a new one, without buying a new one! I definitely recommend it! It does sink in, but it doesn't slide off my mattress like others have said. I do have a fitted sheet over it, to keep everything in place. I am a side sleeper.

For anyone having difficulty with the memory foam not expanding when you take it out of the box, I used a hair dryer on medium heat and just rubbed the memory foam on both sides until it slowly expanded. It took a little while but maybe 30 minutes later it was fully expanded and ready to be put in the cover!

This topper sounded so good and was so bad. It did nothing like it said it would. It was suppose to help with compression points. Not only did it not help but made it worse. It is hot and you can not hardly get in and out of the bed with it. It also hurt my neck. I bought a new pillow thinking that would help but it just made it worse. Plus trying to get it returned as been a nightmare. I am so disappointed in Sam's Customer Care.

We are very satisfied with this purchase. Very comfortable

Its made a big difference for me!

Very comfortable. Used on RV mattress.

So comfy and more cost effective than buying a new mattress!

Very in comfortable no support

Very comfortable and love the zippered mattress cover.