Bought two of these and had same result! First one I returned because it wouldn’t decompress (had big divots in it and there were areas that were so compressed they looked melted). Thinking I got a bad one I exchanged for another. Same result! I followed instructions and gave it plenty of time ( 5 days)but it was un unusable. What a pain to stuff it back in box …TWICE! Sam’s was very good about refunding my money though.

Nice replacement for a 3" memory foam mattress topper that had run its course. I would have given 5 stars but after two weeks of nightly use it still has not "stretched" out to cover the length of the King size mattress. The owner's manual states that the topper may appear smaller than the mattress and that is normal. It advises to sleep on it and it will stretch out. If it ends up doing so I will update the rating.

This is the second mattress topper by Serta I've owned and I'm pleased that the only change seems to be in the cover for the pad which is not a bad thing. The topper is on my Serta mattress so what more can I ask for. The topper isn't used to rehab the mattress; I just like the "extra" it gives. Price is great for replacement every couple of years. I would definitely recommend this topper to anyone who just wants that little extra comfort.

It was advertised to be a 4" cooling gel memory foam mattress topper but it did not have cooling gel at all. I was later told that the 4" pads are not made with cooling gel only the 3"or less size. That's false advertisement. The zipper on the pad topper was also broken when it arrived. I had to then pack up the fully expanded pad (which is a huge deal) and return it via FedEx for refund. I then ordered the 3" version of the pad, which did have the blue cooling gel and I'm satisfied with this purchase.

I LOVE MY. SERTA PILLOW TOP MEMORY FOAM. ITS LIKE SLEEPING ON A CLOUD. IM MAD AT MYSELF FOR NOT GETTING IT SOONER. I WAS LOOKING TO BUT A NEW MATTRESS FOR MY BED. I HAD THIS MATTRESS FOR OVER 15. YEARS. I WAS PRICING MATTRESS. AND THEY WERE EXPENSIVE. NOT TO MENTION THAT THEY DO NOT MAKE THEM LIKE THEY DID 20 YEARS AGO. .U COULD FLIP UR MATTRESSES OVER AND USE BOTH SIDES. NOW U CAN ONLY USE ONE SIDE AND THEY. COST TWICE AS MUCH.WHAT THE HECK!. SO ANYWAYS I DECIDED TO TRY A TOPPER INSTEAD. I LOOK AT A LOT OF THEM. AND READ THE REVIEWS. AND DECIDED TO TRY THIS THE QUEEN SIZE SERTA 4' PILLOW TOP AND MEMORY FOAM MATTRESS TOPPER INSTEAD. IT WAS THE BEST DECISION THAT I COULD HAVE MADE. FELLS LIKE A BRAND NEW EXPENSIVE MATTRESS. I MUST SAY THIS ALSO THIS . I HAVE NEVER EVER BEEN LATE FOR WORK. BUT THE FIRST NIGHT THAT I SLEEP ON THIS TOPPER. I WOKE. UP TWO HOURS LATE. BEST SLEEP I HAVE HAD IN YEARS. . I WOULD RECOMMEND THAT U GIVE IR A TRY. IT EXPANDS QUICKLY. IT HAD NOT HARSH SMELL. I JUST LOVE LOVE LOVE MY TOPPER

Is really 3 inches before the added mattress cover and you just sink in it. In addition it was slightly wider than the bed so is very hard to put the sheets in it. Would return but is impossible to pack into a box. Sorry I ever purchase this product.

I bought a new mattress from Sams about 3-4 years ago. It was comfortable but too firm my 5'1 (250lb) body. I currently have lower back problems due to excessive lifting that has caused my back to contour and me losing countless hours of sleep. After buying this i am able to get my restful nights back and wake up feeling refreshed.

I purchased one for our guest bed and my 77 year old mother loved it. So much so that she got one for her bed at home. Super soft. The only reason I gave it 4 stars rather than 5, is that it does sink quite a bit when you lay on it. So do be aware of this before purchasing.

So far I love this topper as far as comfort . It is pretty comfortable and takes pressure away from hips as I’m mostly a side sleeper. It was fairly easy to get zipped into full zipper cover and lays nicely on top of my mattress.. There is a slight Oder but I think as the days go by it is slowly getting less noticeable. I would recommend it if you have an older mattress or yours is just too firm. It helps to sleep a bit more comfortably for sure .

It has such a chemical smell. I have a sore theoatbwithin fifteen minutes of being in the room it’s in. I keep the windows open but I’m going to have to put it out in the sun. It’s super comfy but I m very sensitive to chemicals and it’s really bad for me. Was very disappointed in that. I have mattress toppers in our camper and they don’t smell at all from a different company. But they don’t make sizes for beds in homes.