Thanks for your feedback and for being a Nate’s customer. The rate of crystallization varies based on the honey produced by the bees and other conditions, including storage temperature and light. Like other foods that go from farm to table, the honey crop’s taste may vary from season to season, but we certainly don’t want our customers to have a bad experience. We’d like to gather more product information and make this better for you. Please contact our customer care team at https://www.naturenates.com/contact/, and we’ll connect with you directly.

Good news: You’ve got real honey in that bottle! Crystallization is the natural progression of 100% pure, raw & unfiltered honey. The rate of crystallization varies based on the honey produced by the bees and other conditions, including storage temperature and light. You can bring it back to liquid by placing our BPA-free bottle in a large bowl of very warm (but not boiling) water. We’d still like to gather more product information and make this better for you. Please contact our customer care team at www.naturenates.com/contact/, and we’ll connect with you directly.

Nate’s Honey is 100% pure, raw & unfiltered. While the honey crop’s taste may vary from season to season, we certainly don’t want our customers to have a bad experience. We’d like to gather more product information and make this better for you. Please contact our customer care team at https://www.nateshoney.com/contact/, and we’ll connect with you.

Fun fact! The USDA will not certify honey sourced from the continental U.S. as organic. None of our honey is sourced from China. We source our organic honey from trusted international beekeeper partners to ensure we meet the extensive USDA organic standards and guarantee our organic honey is just that - 100% pure organic honey. For additional reassurance, we also confirm the purity of our honey through internal and third-party testing. If you'd like to learn more about our honey sources, please check out our blog, www.nateshoney.com/where-does-nates-source-its-honey/.

Good news: You’ve got real honey in that bottle! Crystallization is the natural progression of 100% pure, raw & unfiltered honey. To bring your honey back to liquid, place the BPA-free bottle in a bowl of very warm - not boiling - water and let it rest until the crystals begin to melt away. We’d still like to gather more product information since you haven’t had our honey long, so we can make this better for you. Please connect with our customer care team at https://www.naturenates.com/contact/, and we’ll reach out to you.