We're sorry to hear that your dog, Chip, didn't enjoy Busy with Beggin’ Twist’d Adult Dog Chew Bone Treats. Dogs are attracted to a treat by the way it smells, tastes, and feels in their mouth. It would not be unusual for them to refuse to eat a new treat if they prefer one texture over another. For dogs that are particular, it is best to stay within the texture they prefer. The satisfaction of our consumers and their pets is our priority. We want to offer our help and learn more about their experience. Please feel free to reach out to us here: www.purina.com/contact-us - The Beggin' Team

We're sorry to hear that your dog didn't enjoy the Busy with Beggin’ Twist’d Adult Dog Chew Bone Treats. This is certainly not typical of our products. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. Your concerns will be forwarded to the appropriate department for their review. We want to gather additional information and assist you further. Please reach out to us at www.purina.com/contact-us - The Beggin' Team