We're sorry to hear there were some burned ones in the package.as this is not typical of our products. We want to learn more about your experience and lend a helping hand. When you have a chance, please give us a call at 1-800-778-7462 (800-7PURINA). We're available Monday through Saturday from 8AM - 5PM CST. – The Purina Team

Thank you very much for sharing this with us. We're really happy to hear that you received your order on time and in excellent condition. We really appreciate the continuous support. - The Beggin' Team

Thank you for your feedback and for sharing this with us. We’re sorry to hear that your dogs were not fans of Purina Beggin' Strips Dog Treats, Bacon & Bacon + Cheese Flavors. We'd like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Beggin' Team