We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are best positioned to assist you with specific delivery questions or concerns. You can reach them here: https://help.samsclub.com/?xid=ftr:help-center. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. – The Purina Team

Thank you for sharing this with us. We're sorry to hear your experience. We recommend contacting Walmart's support team directly, as they are the most qualified to help you. We hope everything is resolve quickly. If you have any further questions, we welcome you to contact Walmart by clicking this link: https://www.walmart.com/help. - The Beggin' Team