Hi, David — Thank you for reaching out to let us know about your experience. We are so sorry to find out that your platters did not perform to your expectations. We encourage you to reach out to a customer service representative if you'd like to share any additional feedback. Please email MyLife@mychinet.com or call 1-800-847-4129. Again, we thank you for bringing this to our attention and taking the time to share your thoughts. We hope that you'll still consider Chinet brand products for your get-togethers in the future.

Ope! Sounds like a party foul on our part. Chinet Classic® plates are made from pre-consumer recycled material and pressed into plate form. We love using recycled materials for the plates, but it means we are constantly re-evaluating and optimizing the manufacturing process. Because of that, you didn't get our best product and we apologize. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention.