Yikes, that's not the kind of party we're here for. First and foremost—we apologize, and we would like to make this right. We have passed along your feedback to our manufacturing team and would like to connect you with a customer service representative so we can learn more. The best way to get in contact is to email MyLife@mychinet.com or call 1-800-847-4129.

Hi! No one likes a soggy party, and this one is on us. Chinet Classic® plates and bowls are made from pre-consumer recycled material and pressed into form. We love using recycled materials, but it means we are constantly re-evaluating and optimizing the manufacturing process. Because of that, you didn't get our best product, and we apologize. We are working to correct the issue. In the meantime, feel free to contact a representative by email at MyLife@mychinet.com or call 1-800-847-4129. Thank you!