The Chinet® brand is here for the party thrills, not the spills. We are so sorry your product didn't arrive in good condition. Thank you for bringing this to our attention! The truth is sometimes our party gets crashed during fulfillment and shipping, and we have little control over what happens during transit. If you'd like to discuss any additional feedback with our brand, we encourage you to reach out to MyLife@mychinet.com or call 1-800-847-4129!

Yikes, that's not the kind of party we're here for. First and foremost—we apologize, and we would like to make this right. We would like to connect you with a customer service representative so we can learn more. The best way to get in contact is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you!