Ope! Sounds like a party foul on our part. Here's the truth—Chinet Classic® products are made from pre-consumer recycled material and pressed into form. We love using recycled materials, but it means we are constantly re-evaluating and optimizing the manufacturing process. Recently, all Chinet Classic® molded fiber tableware transitioned to a new Oil & Grease Resistant (OGR) barrier technology. Because of that, you didn't get our best product, and we apologize. We are working to correct the issue. In the meantime, feel free to contact a representative by email at MyLife@mychinet.com or call 1-800-847-4129. Thank you!

Yikes, that's not the kind of party we're here for. First and foremost—we apologize, and we would like to make this right. We would like to connect you with a customer service representative so we can learn more. The best way to get in contact is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you!

We appreciate you reaching out to let us know about your experience. We appreciate your candid feedback in regards to the odor and look of your plates and sincerely apologize for the inconvenience. We'd love to have you speak with one of our customer service representatives in order to learn more and so we can improve our products for the future. If you'd like, please reach out to MyLife@mychinet.com or call 1-800-847-4129. Thank you.

Hi there — We're so sorry to hear about your plates and appreciate you bringing this to our attention! We have passed along your feedback to our manufacturing team and would like to connect you with a customer service representative so we can learn more. If you'd like, please reach out to MyLife@mychinet.com or call 1-800-847-4129. Again, so sorry for the inconvenience!