Hi, Ruby— Thank you for reaching out to let us know about your experience. We are so sorry to find out that the plates did not perform to your expectations. We have provided this feedback to our team and encourage you to reach out to a customer service representative if you'd like to share any additional feedback. Please email MyLife@mychinet.com or call 1-800-847-4129. Again, we thank you for bringing this to our attention and taking the time to share your thoughts. We hope that you'll still consider Chinet brand products for your get-togethers in the future.

We appreciate you reaching out with feedback. We'd love to have you speak with one of our customer service representatives in order to learn more and so we can improve our products for the future. If you'd like, please reach out to MyLife@mychinet.com or call 1-800-847-4129. Thank you.